Sales Support Manager

Core-Mark International; Fort Worth (TX); On-site; USD 80,000 - 90,000; Full time

Job summary

Core-Mark International seeks a Sales Support Manager to oversee the merchandising team and maintain a strategic relationship with the Sales Account Manager. You will guide the merchandising team and SSA, manage weekly and sales reporting for Smart Stock and Power BI recaps, and handle expenses and OT for the SSA and team.

You will work with the Sales Account Manager and have field cross-training with the Sales Account Consultant, delivering periodic sales reports and supporting quarterly

Qualifications

• High School Diploma/GED or equivalent required.
• 4–6 years in customer service, sales support or related area required.

Responsibilities

• Modify and distribute internal and external reports for sales team, vendors, and customers.
• Oversee SSA with management and tracking of customer rebates and profitability reports.
• Provide daily/weekly SmartStock reports to identify underperforming stores.
• Conduct monthly virtual meetings with the merchandising team.
• Provide weekly trend reports, GP profit, and other reports as required by DSD.
• Assist with program category management support and quarterly business reviews.
• Lead and mentor merchandising team and SSA; recruit, train and evaluate performance.

Skills

Team leadership

Sales reporting

Power BI

CRM reporting

Education

High School Diploma/GED

Tools

Repsly

Job description

Job Description

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more
• Growth opportunities performing essential work to support North America’s food distribution system
• Safe and inclusive working environment, including culture of rewards, recognition, and respect

Position Details

• Salary Range is $80k - $90k based on experience PLUS bonus
• Schedule is Monday - Friday
• Will need to travel up to 20% throughout the year

Position Summary

As the Sales Support Manager you will report to the Division Sales Director. You will be responsible for overseeing the merchandising team while maintain a strategic relationship with the Sales Account Manager. A primary focus will be providing guidance and leadership to the merchandising team and the Sales Support Assistant. This role will be responsible for all weekly and sales reporting related to Smart Stock, PowerBi recaps, weekly trend reports, and any other report deemed necessary by the Division Sales Director. This role will also be responsible for managing all the expenses and OT for the SSA and the merchandising team. This individual should possess strong organizational skills, time management and most importantly leadership skills.

This role will be work directly with the Sales Account Manager with some field cross training with the Sales Account Consultant.

Position Responsibilities

• Modifying and distributing internal and external reports for sales team, vendors, and customers.
• Overseeing and assisting the SSA with the management and tracking of customer rebates, and profitability reports.
• Provide daily/weekly SmartStock reports to help identify underperforming stores.
• Conduct once a month virtual meeting with the merchandising team
• Provide weekly trend reports, GP profit, and other reports deem necessary by DSD
• Provide program category management support.
• Provide Quarterly Business Reviews.
• Conduct Annual (FMI) Focused Marketing Initiative meetings.
• Inspect and consult so SmartStock customer agreed requirements are being met.
• Ensure program Plano-o-grams are as expected.
• Manage T&E for merchandising team to ensure team is delivering expenses
• Completing daily/weekly CRM/Repsly activity reports.
• Performing additional duties as assigned.
• Sales recruitment, coaching, development, and retention leading to a focused aligned team with corporate strategies.
• Providing reporting at all levels to measure strategic success and progress.
• Interviewing, hiring, training, and conducting performance evaluations with merchandising team and SSA.
• Preparing periodic sales reports as requested by management.
• Oversee and plan all reset for top customers
• Manage reset fee collection and review
• Working based at the Division and spending balanced time in-field to inspect what you expect from the Merchandising team.
• Assisting and managing SSA with the preparation of presentations, reports, and communication

Team lead or supervisory experience.

Required Qualifications

• High School Diploma/GED or Equivalent Experience
• 4 - 6 Years Customer service, sales support or related area.