Sales Support Manager

GA Telesis, LLC; Fort Lauderdale (FL); On-site; USD 70,000 - 110,000; Full time

Job summary

GA Telesis, LLC is seeking a Sales Support Manager based onsite in Fort Lauderdale, FL to lead the bid process and support daily sales activities across our expanding portfolio of aviation solutions. The role requires strong organization, customer focus, and results-driven execution.

You will develop quotations, coordinate with product lines, and drive revenue growth through exceptional service while maintaining existing relationships.

Qualifications

• 5+ years of experience in complex aviation commercial processes.
• Ability to build high-quality proposals and presentations (PDF/Word/PPT).
• Excellent writing, editing and communication skills.
• Strong project management and ability to manage multiple deliverables.
• Experience in understanding aviation business models and general business acumen.
• Experience in contract management and customer fulfillment.
• Experience in sales, marketing and customer program/support.
• Salesforce and Quantum experience a plus, but not required.

Responsibilities

• Develop a deep understanding of GA Telesis offerings and communicate them as customer solutions.
• Create and deploy a commercial bid process to serve customer needs.
• Collaborate with internal units to assemble comprehensive proposal plans.
• Model proposals to satisfy customer requirements while maximizing revenue and margin targets.
• Design procedures and process flow to support the business with IT efficiency.
• Prepare full proposals for each RFP tailored to customer needs.
• Coordinate contract rollout and internal legal management to close deals.
• Lead and delegate across the proposal team (sales, product lines, logistics, finance, legal).

Skills

Proposal writing

Project management

Aviation business acumen

Sales & marketing understanding

Communication & writing

Tools

Salesforce

Quantum

Job description

GA Telesis is a global leader providing integrated solutions to the aviation and aerospace industries, with a continuously expanding presence in new countries worldwide. We serve over 2,000 customers, including airlines, original equipment manufacturers, maintenance, repair, and overhaul (MRO) providers. GA Telesis Ecosystem™ is a vast global network spanning 54 locations in 30 countries on six continents. At GA Telesis, our core business is integrated aviation solutions, and our mission is customer success.

Reporting to the Inside Sales Director, the Sales Support Manager will use their combined experience and expertise to deploy a commercial bid process that meets the customers RFP requirements with GAT’s expansive portfolio of products and service solutions. The Sales Support Manager is responsible for managing assigned customer accounts by developing quotations, supporting daily sales activities, and driving revenue growth through exceptional customer service and proactive account management. This role serves as a key liaison between customers and internal departments to ensure timely quote turnaround, order execution, and customer satisfaction.

The ideal candidate is highly organized, customer-focused, and results-driven, with a strong understanding of aviation aftermarket sales and the ability to identify new sales opportunities while maintaining existing customer relationships. This role is based onsite in Fort Lauderdale, FL.

**Important Notice**

Eligibility Requirement: Applicants must be legally authorized to work in the U.S. The company does not provide visa sponsorship or accept candidates requiring sponsorship.

Responsibilities

• Develop a deep understanding of GATs expansive product and service offerings and the ability to effectively communicate them, both internally and externally, as solutions to our customers' problems.
• Create and deploy a commercial bid process to serve the needs of the business and its customers.
• Collaborate with all internal business units to assemble a creative plan for each proposal.
• Work with the relevant internal business managers to ensure modeling of proposals to satisfy customer requirements and ensure highest revenue and margin targets.
• Design procedures and process flow utilizing maximum IT efficiency to support the business.
• Prepare a full proposal for each RFP that is innovative to the need of the customer.
• Once selected, ensure contract rollout, and relevant internal legal management to close the deal.
• Use effective leadership and delegation skills across the proposal team, including sales, product line managers, logistics, finance and legal.

Qualifications

• 5+ yrs experience within a variety of complex aviation commercial process settings.
• Ability to build high quality proposals and presentations in pdf / word / ppt.
• Excellent writing and editing skills.
• Excellent project management and ability to manage multiple deliverables.
• Experience in understanding and evaluating aviation business models; strong general business acumen.
• Experience in contract management and customer fulfillment.
• Experience in sales, marketing and customer program/support.
• Salesforce and Quantum experience a plus, but not required.