Sales Support Manager

Poel Group; Bayonne (NJ); On-site; USD 117,000 - 143,000; Full time

Job summary

Poel Group in New Jersey is seeking a Sales Support Manager to work with sales reps nationwide. You will assist with customer inquiries, quotes, orders, and opportunities to help close deals and grow existing business.

The role emphasizes hands-on sales support, coordinating with warehouse and order processing, maintaining relationships, and ensuring smooth handoffs from inquiry to completion.

Qualifications

• Strong experience in sales, sales support, account management, or sales operations.
• Experience working closely with sales representatives and helping drive revenue.
• Excellent communication, organization, follow-up, and problem-solving skills.
• Ability to manage multiple accounts and sales opportunities simultaneously.

Responsibilities

• Work closely with sales representatives across assigned territories to support day-to-day sales activities.
• Participate in the sales process from customer inquiry and quoting through order placement and follow-up.
• Help reps develop opportunities, prepare proposals, follow up with customers, and move deals toward closing.
• Maintain strong relationships with existing customers and identify opportunities to grow their business.
• Coordinate with warehouse, order processing, and internal teams to ensure orders are handled efficiently.
• Track customer activity, open opportunities, pricing, and follow-ups to keep the sales process organized.
• Help resolve customer issues and ensure sales representatives have the support they need to succeed.
• Serve as a central point of contact between the sales team and internal operations.

Skills

Sales

Account management

CRM experience

Communication

Organization

Tools

CRM software

Order processing system

Job description

Sales Support Manager

Location: New JerseySchedule: Full-Time, In-OfficeSalary: $130,000+ base salary plus commission, DOE

Position Overview

A nationwide wholesale foodservice products company is seeking an experienced sales professional to work closely with its sales representatives across the country. This is a hand-on, sales-focused role supporting existing territories, helping manage customer relationships, coordinating orders, and ensuring sales opportunities move smoothly from initial inquiry through completion. This is not a traditional business development role. The focus is on maximizing sales within assigned territories by partnering with field representatives, assisting with customer needs, and helping close and grow existing business.

Responsibilities

• Work closely with sales representatives across assigned territories to support day-to-day sales activities.
• Participate in the sales process from customer inquiry and quoting through order placement and follow-up.
• Help reps develop opportunities, prepare proposals, follow up with customers, and move deals toward closing.
• Maintain strong relationships with existing customers and identify opportunities to grow their business.
• Coordinate with warehouse, order processing, and internal teams to ensure orders are handled efficiently.
• Track customer activity, open opportunities, pricing, and follow-ups to keep the sales process organized.
• Help resolve customer issues and ensure sales representatives have the support they need to succeed.
• Serve as a central point of contact between the sales team and internal operations.

Qualifications

• Strong experience in sales, sales support, account management, or sales operations.
• Experience working closely with sales representatives and helping drive revenue.
• Excellent communication, organization, follow-up, and problem-solving skills.
• Ability to manage multiple accounts and sales opportunities simultaneously.
• Comfortable working with CRM systems, quotes, orders, and customer records.
• A proactive, commercially minded professional who understands how to help turn opportunities into sales.
• Wholesale, distribution, foodservice, or related industry experience is a plus.