Sales Support Coordinator

CBRE Group, Inc.; Saddle Brook, Northern (NJ, KY); Hybrid; USD 42,000 - 68,000; Full time

Job summary

CBRE Group, Inc. is seeking a Sales Support Coordinator to provide advanced administrative support to a large office within the Sales Operations function.

You will assist with sales planning, strategy, and forecasting to help meet business objectives. The role requires a High School Diploma or GED with 2-3 years of relevant experience, strong MS Office skills, and an ability to handle confidential information.

Qualifications

• High School Diploma or GED with 2-3 years of job-related experience.
• Experienced in Graphic Design and Marketing a plus.
• Advanced knowledge of Microsoft Office products (Word, Excel, Outlook).
• Requires intermediate problem-solving skills with the capacity to review and select solutions from available options.

Responsibilities

• Gather documentation to complete high-value voucher forms and process commission payments.
• Collect, compile, and evaluate complex data and create written descriptions of results.
• Ensure client messaging is in alignment with company branding. Review marketing templates and approve creative.
• Answer, screen, and direct incoming telephone calls.
• Respond to escalated inquiries and provide information as needed, while maintaining confidentiality.
• Read and route incoming mail. Review and distribute routine communications, faxes, and emails for sales professionals.
• Coordinate schedules and appointments for sales team members.
• Attend Sales team meetings to record meeting minutes or action items.
• Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval.
• Evaluate and select solutions from established options.
• Impact team through the quality of the services or information provided.

Skills

Organizational skills

Problem-solving

Communication skills

Team coordination

Education

High School Diploma or GED

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

About the Role:

As a CBRE Sales Support Coordinator, you will provide advanced administrative support to a large office. This job is part of the Sales Operations function. They are responsible for sales planning, strategy, and forecasting to achieve business objectives.

What You’ll Do:

To perform this job successfully, an individual will need to perform each crucial duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Gather documentation to complete high-value voucher forms and process commission payments.
• Collect, compile, and evaluate complex data and create written descriptions of results.
• Ensure client messaging is in alignment with company branding. Review marketing templates and approve creative.
• Answer, screen, and direct incoming telephone calls.
• Respond to escalated inquiries and provide information as needed, while maintaining confidentiality.
• Read and route incoming mail. Review and distribute routine communications, faxes, and emails for sales professionals.
• Coordinate schedules and appointments for sales team members.
• Attend Sales team meetings to record meeting minutes or action items.
• Recognize and solve typical and atypical problems that can occur in own work area without supervisory approval.
• Evaluate and select solutions from established options.
• Impact team through the quality of the services or information provided.
• Follow standardized procedures and practices and receives regular but moderate supervision and guidance
• Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

What You’ll Need:

• High School Diploma or GED with 2-3 years of job-related experience.
• Experienced in Graphic Design and Marketing a plus.
• An established understanding of work routines and standards and applying skills and knowledge in a range of processes, procedures, and systems are required.
• Requires intermediate problem-solving skills with the capacity to review and select solutions from available options without supervisory approval.
• Ability to explain detailed and complicated information within the team in a clear and concise manner.
• Advanced knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
• Strong organizational skills with a robust inquisitive mindset.
• General math skills. Ability to calculate advanced figures such as percentages, discounts, and markups. or complicated information within the team

Why CBRE

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Our Values in Hiring

At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications.

About CBRE Group, Inc.

CBRE Group, Inc. (NYSE:CBRE), a Fortune 500 and S&P 500 company headquartered in Dallas, is the world’s largest commercial real estate services and investment firm (based on 2024 revenue). The company has more than 140,000 employees (including Turner & Townsend employees) serving clients in more than 100 countries. CBRE serves clients through four business segments: Advisory (leasing, sales, debt origination, mortgage serving, valuations); Building Operations & Experience (facilities management, property management, flex space & experience); Project Management (program management, project management, cost consulting); Real Estate Investments (investment management, development). Please visit our website at www.cbre.com.