Sales Support Engineer - Remote

Acuity Brands; Atlanta (GA); Remote; USD 100,000 - 145,000; Full time

Job summary

A leading company in Industrial Technology is seeking a Sales Support Specialist to act as a product expert for their solutions sales team. This role involves conducting product demonstrations, supporting customer onboarding, and collaborating with engineering teams. The ideal candidate will have a strong understanding of HVAC systems and the Tridium Niagara Framework, along with programming skills in languages like Python and Java. Join a collaborative environment with opportunities for travel across the US and Canada, and the chance to work with innovative technology.

Qualifications

• Exceptional knowledge of the Tridium Niagara Framework.
• Solid understanding of HVAC systems.
• Ability to explain complex topics simply.

Responsibilities

• Act as product subject matter expert for the Sales Team.
• Conduct tech-focused sessions and product demonstrations.
• Support new customer onboardings.

Skills

Knowledge of Tridium Niagara Framework

Understanding of HVAC systems

Ability to write programs for HVAC control

Understanding of BACnet

Understanding of Modbus

Understanding of Lonworks

Understanding of IP networking

Tools

Python

Java

C++

Linux

Docker

Job description

Employer Industry: Industrial Technology

Why consider this job opportunity:
- Salary up to $144,700
- Opportunity for travel across the US/Canada, with potential global travel up to 50%
- Join a solutions sales team with a family-like culture and collaborative environment
- Work alongside some of the brightest minds in the industry
- Engage in innovative technology adoption and customer onboarding
- Chance to influence and educate clients on advanced automation systems

What to Expect (Job Responsibilities):
- Act as the product subject matter expert for the Sales Team, providing dynamic support
- Conduct tech-focused sessions, webinars, and product demonstrations
- Support new customer onboardings and attend industry trade shows
- Collaborate with engineering and product teams to stay updated on product advancements
- Provide supplemental product training and assist with technology adoption projects

What is Required (Qualifications):
- Exceptional knowledge of the Tridium Niagara Framework
- Solid fundamental understanding of HVAC systems
- Ability to write programs for HVAC control and explain complex topics simply
- Understanding of protocols such as BACnet, Modbus, and Lonworks
- Fundamental understanding of MSTP and IP networking

How to Stand Out (Preferred Qualifications):
- Experience with IoT integrations and APIs
- Proficiency in computer programming languages such as Python, Java, C++
- Personal hobbies that involve tinkering, building, or creating
- Advanced understanding of IP networking
- Experience with Linux and Docker/Containers

#IndustrialTechnology #HVAC #SalesSupport #CareerOpportunity #InnovativeTechnology

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