Sales Support Engineer

Siemens; Peachtree Corners (GA); Hybrid; USD 62,000 - 129,000; Full time

Job summary

Siemens is seeking a Sales Support Engineer to work in a hybrid setup in the greater Atlanta area. You will assist Sales Engineers, manage customer relationships, and support large project proposals and post-sale activities.

The role emphasizes collaboration with SI Business Units, travel within the territory, and potential career progression into a sales position. A mechanical or electrical engineering background is preferred.

Qualifications

• Bachelor’s degree in Mechanical/Electrical Engineering or related field.
• 3+ years managing customer relationships.
• Willing to travel within territory for training and meetings.
• Proficient with Microsoft Office and internal systems.
• Authorized to work in the United States without sponsorship.

Responsibilities

• Support sales on Tier 1 and Tier 2 target contractors.
• Prospecting, developing, and expanding new business.
• Managing, developing, and expanding customer relationships by responding to inquiries and updating on project developments.

Skills

Relationship management

Microsoft Office

Travel ready

Customer focus

Education

Bachelor's degree in Mechanical/Electrical Engineering

Tools

Proprietary web-based enterprise systems

Job description

Position Overview

Here at Siemens, we take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation!

Sales Support Engineer'

This position will be hybrid in the greater Atlanta

Role Description

• Support sales on Tier 1 and Tier 2 target contractors
• Prospecting, developing, and expanding new business.
• Managing, developing, and expanding customer relationships by responding to inquiries, escalating urgent
• matters and proactively updating on project developments.
• Assist Sales Engineers with strategic large project proposal preparation.
• Prepare for and generate product documentation.
• Supporting Order Entry and Handover process responsibilities
• Developing internal process improvements in sales cycle
• Post-sale order management / change order management
• Technical liaison between customer and business unit
• Primary point of contact and/or assists with coverage for SE’s out of office.
• Takes lead on miscellaneous requests such as replacement parts for disconnect switches, panelboards, add to-existing breakers, etc.
• Customer Support Ambassador
• Know who to go to within Customer Support organization.
• Rigorous follow-up; understands escalation paths.
• Position has the potential to develop the skills necessary to move into a sales position if desired.
• Build strong connections with key stakeholders within SI Business Units, SI US S&OP, SI US EP/EA.

Basic Qualifications

• Bachelor’s degree in Mechanical/Electrical Engineering desired, although candidates with varying degrees will also be considered based on experience. A combination of education and directly related work experience will also be considered in lieu of a BS degree.
• 3 + years ability to manage, develop and expand customer relationships
• Candidate will reside and work within assigned territory and must be willing and available to travel for company training, business unit meetings and territory support.
• Proficient in Microsoft Office applications shows the discipline and willingness to work with our proprietary web-based enterprise systems.
• Applicants must be legally authorized for employment in the United States without need for current or future employer sponsored work authorization.

Preferred Qualifications

• 3+ Electrical Industry sales experience.
• 3+ Contractor/Manufacturer/Distributor work experience.
• 3+ Would consider previous sales or similar professional experience.

Siemens offers a variety of health and wellness benefits to our employees. Details regarding our benefits can be located here: https://www.benefitsquickstart.com/siemens/index.html

About Siemens

We are a global technology company focused on industry, infrastructure, transport, and healthcare. From more resource-efficient factories, resilient supply chains, and smarter buildings and grids, to sustainable transportation as well as advanced healthcare, we create technology with purpose adding real value for customers.

Our Commitment to Equity and Inclusion in our Diverse Global Workforce

We value your unique identity and perspective. We are fully committed to providing equitable opportunities and building a workplace that reflects the diversity of society, while ensuring that we attract the best talent based on qualifications, skills, and experiences. We welcome you to bring your authentic self and transform the everyday with us.

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