Sales Support & Data Analytics Specialist

Xcel Energy Inc; Eau Claire, Northern (WI, KY); Hybrid; USD 26,000 - 36,000; Full time

Benefits offered by this job

Medical/Pharmacy Plan

Dental

Vision

Life Insurance

Pension

Job summary

Xcel Energy Inc is seeking a skilled Sales Support professional in Eau Claire to respond to customer inquiries, prepare analyses, and support the Mass Market sales team. You will analyze data, develop rate analyses and proposals, and liaise with marketing to ensure timely collateral for sales efforts.

The role emphasizes data-driven decision making, cross-functional collaboration, and a strong foundation in Excel and MS Office to deliver accurate, professional materials for internal and external

Qualifications

• At least 3 years of marketing, sales or customer service experience.
• High school diploma required.
• Advanced Excel and database skills.

Responsibilities

• Analyze data to support sales goals and prepare materials.
• Respond to customer inquiries about products, rates, and incentives.
• Support CRM implementation and maintenance for Mass Market.
• Monitor call handling performance and report results.
• Coordinate with Marketing to provide collateral for Mass Market sales.

Skills

Data analysis

Sales support

Communication skills

Multitasking

Independent worker

Education

High school diploma

Associates degree or certification desired

Tools

Microsoft Excel

Database creation

Microsoft Office

Job description

Xcel Energy Inc is seeking a skilled Sales Support professional in Eau Claire to respond to customer inquiries, prepare analyses, and support the Mass Market sales team. You will analyze data, develop rate analyses and proposals, and liaise with marketing to ensure timely collateral for sales efforts.

The role emphasizes data-driven decision making, cross-functional collaboration, and a strong foundation in Excel and MS Office to deliver accurate, professional materials for internal and external