Sales Support & Customer Care Specialist II

stewart; United States; On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Health insurance

Paid time off

401(k) with company match

Employee stock purchase program

Employee discounts

Job summary

Stewart is a global real estate services company providing title insurance, settlement, underwriting, and lender services. This role promotes Stewart services through sales and marketing activities to ensure customer success while supporting sales teams in meeting goals.

You will assist with selling Stewart products according to leadership guidelines and contribute to revenue growth. The ideal candidate has 2+ years of related experience and a high school diploma (Bachelor's preferred).

Qualifications

• High school diploma required; Bachelor's preferred.
• Typically requires 2+ years of related work experience.

Responsibilities

• Answer routine questions about products and services from internal and external customers.
• Effectively resolve inquiries or escalate concerns in a timely fashion.
• Follows standard procedures and guidelines.
• Understands how assigned duties relate to others within the team and how the team integrates with related teams.
• Impacts own team through the quality of the support provided.
• Recognizes and solves typical problems; selects solutions from established options.
• Communicates moderately complex information in routine situations, typically within own team.
• Works under general supervision with limited ability to modify approach.
• Individual contributor having no supervisory responsibilities; manages own workload.
• Performs all other duties as assigned by management.

Skills

Customer service

Communication

Problem solving

Education

High school diploma

Bachelor's degree preferred

Job description

Stewart is a global real estate services company providing title insurance, settlement, underwriting, and lender services. This role promotes Stewart services through sales and marketing activities to ensure customer success while supporting sales teams in meeting goals.

You will assist with selling Stewart products according to leadership guidelines and contribute to revenue growth. The ideal candidate has 2+ years of related experience and a high school diploma (Bachelor's preferred).