Sales Support Coordinator II

Animal Health International, Inc.; Bakersfield (CA); In loco; USD 31.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision

401(k) Match

Paid Time Off

Holiday Pay & Floating Holidays

Volunteer Time Off

Educational Assistance Program

Parental and Adoption Leave

Employee Assistance Program

Patterson Perks Program

Descrizione del lavoro

Patterson Companies in Bakersfield, CA seeks a Sales Support Coordinator II to coordinate sales of animal health products and services. You will act as liaison for customers, operations, sales, and leadership, supporting cross-functional processes and contract execution.

The role requires strong communication, organization, and customer service skills, with 2+ years in a sales support or customer service setting. Travel is minimal.

Competenze

• High School Diploma or equivalent required.
• 2+ years experience in customer service or sales support.
• Proficient in Microsoft Office Suite.

Mansioni

• Accurately processes returns, credits, and customer rebills.
• Assists sales reps and leadership with reporting needs.
• Serves as a reliable information source for customers and field teams.
• Tracks customer accounts and manages order fulfillment.
• Prepares quotes, proposals, and ensures contract execution.
• Maintains customer/order logs and files.

Descrizione del lavoro

Patterson isn't just a place to work, it's a partner that cares about your success. One of the distinguishing marks of our company is the talented people who embrace the people-first, always advancing, and results-driven culture. Professional growth abounds in this motivating environment. We value the diverse talents and experiences our employees bring to Patterson and believe that they build a stronger and successful organization.

Job Summary

The Sales Support Coordinator II is responsible for coordinating the sales of Patterson animal health products and services. Additionally, incumbent acts as a liaison and a source of information for key stakeholders, including but not limited to: customers, operations, sales, and leadership teams.

Essential Functions

• Accurately processes returns, credits, and customer rebills
• Assists sales representatives and leadership with reporting needs
• Serves as a reliable source of information for customers and field team
• Supplements customer contact in absence of a Territory Manager
• Works in conjunction with both Operations Manager and sales management to enable strong cross-functional processes
• Prepares quotes, proposals, and ensures the full execution of contracts
• Maintains accurate customer and order logs, records, and files
• Tracks customer accounts and manages order fulfillment process
• Tracks customer rebates and requests credit on accounts or payment by checks
• Performs other duties as assigned
• Complies with all policies and standards

Minimum Requirements

• High School Diploma or Equivalent or equivalent education and/or experience
• 2 years experience in customer service and/or sales support position.

Skills and Abilities

• Strong verbal and written communication skills
• Exceptional interpersonal and customer service skills
• Ability to remain organized and deliver accurate results in a work environment with rapidly shifting priorities
• Strong analytical skills
• Demonstrated knowledge of Microsoft Office Suite

Environmental Conditions

Office: This position primarily operates in a professional office environment in which team members occupy desks in assigned areas or at meeting/collaboration spaces within the building. The building's primary work areas consist of desks, chairs, computers, and other office equipment and devices for professional services.

Travel Requirements

This position requires minimal travel in a regional area, as determined by business need.

What's In It For You:

We provide competitive benefits, unique incentive programs and rewards for our eligible employees:

• Full Medical, Dental, and Vision benefits and an integrated Wellness Program
• 401(k) Match
• Retirement Savings Plan
• Paid Time Off (PTO)
• Holiday Pay & Floating Holidays
• Volunteer Time Off (VTO)
• Educational Assistance Program
• Full Paid Parental and Adoption Leave
• Employee Assistance Program
• Patterson Perks Program

The potential compensation range for this role is below. The final offer amount could exceed this range, based on various factors such as candidate location (geographical labor market), experience, and skills. $22.60 - $29.33

EEO Statement

Patterson provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or other related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

At Patterson Companies, we live our values everyday. With more than 8,000 employees worldwide, we're responsible for providing dentists, veterinarians, animal producers, and farmers with the support they need to keep us and our animals healthy.