SALES SUPPORT COORDINATOR

Comnet Communications; Stony Hill (CT); On-site; USD 52,000 - 75,000; Full time

Job summary

Comnet Communications is seeking a highly organized Sales Support Coordinator to assist the sales team with maintaining accurate customer and opportunity data, coordinating activities, and helping move opportunities through the pipeline.

The ideal candidate is detail-oriented, responsive, comfortable managing multiple priorities, and takes initiative to ensure important activities and follow-ups are completed.

Qualifications

• 2+ years of experience in sales support, sales coordination, sales operations, customer service, or a related role preferred.
• Experience working with CRM systems and maintaining customer and opportunity data.
• Strong organizational skills and exceptional attention to detail.
• Ability to manage multiple priorities and support multiple sales professionals.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office, particularly Excel, PowerPoint, Outlook, and Teams.

Responsibilities

• Maintain accurate and timely customer, contact, opportunity, and activity information within the CRM system.
• Assist sales team members with creating and updating opportunities, including deal values, sales stages, expected close dates, next steps, and other key information.
• Monitor CRM data for completeness and accuracy and proactively address missing or outdated information.
• Support pipeline management and preparation for sales meetings, pipeline reviews, and forecasting.
• Track customer opportunities, proposals, quotes, follow-up activities, and key sales deliverables.
• Coordinate with estimating, engineering, operations, finance, project delivery, and other internal teams to support opportunities throughout the sales cycle.
• Assist with customer and prospect research, account information, presentations, proposals, and other sales materials.
• Maintain customer contact information and support account planning and prospecting activities.
• Prepare and maintain sales reports, dashboards, and other information used by sales leadership.
• Track internal and customer action items to help ensure timely follow-through.
• Support onboarding and administrative needs for new sales team members.
• Help identify opportunities to improve sales processes, CRM utilization, and overall sales team efficiency.
• Provide additional sales support as needed to enable sales professionals to spend more time with customers and developing new business.

Skills

CRM experience

Organizational skills

Communication skills

Attention to detail

Multi-tasking

Tools

CRM software

Microsoft Office

Job description

We are seeking a highly organized and proactive Sales Support Coordinator to provide day-to-day support to our sales organization. This role will partner closely with sales team members to maintain accurate customer and opportunity information, coordinate sales activities, and help keep opportunities moving through the sales process.

The ideal candidate is detail-oriented, responsive, comfortable managing multiple priorities, and takes initiative to ensure important activities and follow-ups are completed.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Maintain accurate and timely customer, contact, opportunity, and activity information within the CRM system.


• Assist sales team members with creating and updating opportunities, including deal values, sales stages, expected close dates, next steps, and other key information.


• Monitor CRM data for completeness and accuracy and proactively address missing or outdated information.


• Support pipeline management and preparation for sales meetings, pipeline reviews, and forecasting.


• Track customer opportunities, proposals, quotes, follow-up activities, and key sales deliverables.


• Coordinate with estimating, engineering, operations, finance, project delivery, and other internal teams to support opportunities throughout the sales cycle.


• Assist with customer and prospect research, account information, presentations, proposals, and other sales materials.


• Maintain customer contact information and support account planning and prospecting activities.


• Prepare and maintain sales reports, dashboards, and other information used by sales leadership.


• Track internal and customer action items to help ensure timely follow-through.


• Support onboarding and administrative needs for new sales team members.


• Help identify opportunities to improve sales processes, CRM utilization, and overall sales team efficiency.


• Provide additional sales support as needed to enable sales professionals to spend more time with customers and developing new business.

JOB REQUIREMENTS

• 2+ years of experience in sales support, sales coordination, sales operations, customer service, or a related role preferred.


• Experience working with CRM systems and maintaining customer and opportunity data.


• Strong organizational skills and exceptional attention to detail.


• Ability to manage multiple priorities and support multiple sales professionals.


• Strong written and verbal communication skills.


• Proficiency with Microsoft Office, particularly Excel, PowerPoint, Outlook, and Teams.


• Strong follow-through, responsiveness, and sense of urgency.


• Collaborative, positive, and willing to take initiative.


• Experience in technology, telecommunications, structured cabling, data center, or infrastructure services is a plus.

The worker is subject to inside environmental conditions.

EEO

This job description in no way states or implies that these are the only duties to be performed by the employee incumbent in this position. An employee will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent will possess the skills, aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.

This document does not create an employment contract, implied or otherwise, other an an \"at-will\" relationship.