Sales Support Coordinator

Charter Communications; United States; On-site; USD 48,000 - 64,000; Full time

Job summary

Spectrum is seeking a Sales Support Coordinator to empower a high-performing sales team with reporting, project management and administrative support. Your organizational skills and proactive approach will help streamline operations and elevate the customer experience.

You will coordinate office logistics, assist with orders and escalations, prepare sales reports, oversee projects from construction to porting, track invoices and support field leads.

Qualifications

• Bachelor’s degree in business preferred or equivalent combination of education and experience.
• 3+ years of general office experience.

Responsibilities

• Coordinate logistics for daily office activities and meetings, including supply orders and onboarding new hires.
• Support sales executives with order follow-up, issue identification and escalation.
• Obtain and distribute sales-related reports to support decision making.
• Manage projects related to sales operations and related initiatives.
• Maintain and track invoices to budget and identify cost efficiencies.
• Organize and oversee sales activities, updates and result submissions.
• Assist with same-day ticket submissions and data entry for field sales leads.

Skills

English fluency

Communication

Organization

Independent worker

MS Office

Education

Bachelor’s degree in business

Tools

MS Word

MS Excel

PowerPoint

Outlook

Job description

Job Summary

Looking for an opportunity where your organizational skills drive business success? Join Spectrum as a Sales Support Coordinator, where you’ll deliver essential reporting, project management and administrative support to a high-performing sales team. Your attention to detail and proactive approach will ensure smooth operations and help elevate the customer experience. At Spectrum, your contributions directly influence team productivity and customer satisfaction.

Responsibilities

How You’ll Make an Impact

• Coordinate logistics for daily office activities and meetings, including supply orders, meeting space arrangements, document preparation, catering and onboarding new hires
• Facilitate sales installations by supporting sales executives with order follow-up, issue identification and escalation, and collaborating across departments as needed
• Obtain and distribute sales-related reports to support informed decision making
• Manage projects related to construction, ECAF escalations, porting and other assignments to advance sales operations
• Maintain and track invoices to budget while identifying and recommending cost efficiencies
• Organize and oversee sales blitz activities, including updates, record maintenance and submission of results
• Assist with same-day ticket submissions and data entry for field sales leads

Working Conditions

• Office environment

Qualifications

What You’ll Bring to Spectrum

Required Qualifications

Education

• Bachelor’s degree in business preferred or equivalent combination of education and experience

Experience

• 3+ years of general office experience

Skills

• Ability to read, write, speak and understand English
• Strong oral and written communication skills
• Proven capability to prioritize and organize tasks to meet deadlines
• Ability to work independently
• Ability to work while seated for prolonged periods of time
• Proficiency in using personal computers and software applications such as MS Word, Excel, PowerPoint and Outlook
• Understanding of business terminology
• Demonstrated success in sales support, administration and operations
• Knowledge of general office procedures
• Ability to interpret policy, process documentation and procedures

Preferred Qualifications

Experience

• Experience supporting outside sales teams