Sales Support Coordinator

Spectrum; Hudson (OH); On-site; USD 28,000 - 41,000; Full time

Job summary

Spectrum is seeking a Sales Support Coordinator to deliver critical reporting, project management and administrative support to the sales team. You will help drive productivity and improve customer experience through meticulous organization and cross‑department collaboration.

Ideal candidates have a Bachelor’s in business or equivalent, 3+ years of office experience, and strong communication skills. Proficiency with MS Word, Excel, PowerPoint and Outlook is required in a fast-paced office

Qualifications

• Bachelor’s degree in business or equivalent combination of education and experience.
• 3+ years of general office experience.
• Strong written and verbal communication skills in English.
• Proficiency with MS Word, Excel, PowerPoint and Outlook.
• Ability to prioritize, organize tasks and meet deadlines.
• Ability to work independently and in an office setting.
• Familiarity with business terminology and sales support processes.

Responsibilities

• Coordinate logistics for office activities and meetings, including supplies, space, and onboarding.
• Support sales installations with order follow-up and cross‑department collaboration.
• Distribute sales-related reports to aid decision making.
• Manage projects related to sales operations and related escalations.
• Track invoices and identify cost efficiencies within budget.
• Organize and oversee sales blitz activities and record results.
• Assist with same-day ticket submissions and data entry for field leads.

Skills

Communication skills

Organizational skills

Independent work

Prioritization

English proficiency

Business terminology

Education

Bachelor’s degree in business

Tools

MS Word

Excel

PowerPoint

Outlook

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Looking for an opportunity where your organizational skills drive business success? Join Spectrum as a Sales Support Coordinator, where you’ll deliver essential reporting, project management and administrative support to a high-performing sales team. Your attention to detail and proactive approach will ensure smooth operations and help elevate the customer experience. At Spectrum, your contributions directly influence team productivity and customer satisfaction.

How You’ll Make an Impact

• Coordinate logistics for daily office activities and meetings, including supply orders, meeting space arrangements, document preparation, catering and onboarding new hires
• Facilitate sales installations by supporting sales executives with order follow-up, issue identification and escalation, and collaborating across departments as needed
• Obtain and distribute sales-related reports to support informed decision making
• Manage projects related to construction, ECAF escalations, porting and other assignments to advance sales operations
• Maintain and track invoices to budget while identifying and recommending cost efficiencies
• Organize and oversee sales blitz activities, including updates, record maintenance and submission of results
• Assist with same-day ticket submissions and data entry for field sales leads

Working Conditions

• Office environment

What You’ll Bring to Spectrum

Required Qualifications

Education

• Bachelor’s degree in business preferred or equivalent combination of education and experience

Experience

• 3+ years of general office experience

Skills

• Ability to read, write, speak and understand English
• Strong oral and written communication skills
• Proven capability to prioritize and organize tasks to meet deadlines
• Ability to work independently
• Ability to work while seated for prolonged periods of time
• Proficiency in using personal computers and software applications such as MS Word, Excel, PowerPoint and Outlook
• Understanding of business terminology
• Demonstrated success in sales support, administration and operations
• Knowledge of general office procedures
• Ability to interpret policy, process documentation and procedures

Preferred Qualifications

Experience

• Experience supporting outside sales teams

Here, our employees don’t just have jobs, they're building careers. That’s why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $20.00 and $30.10. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

Get to Know Us

Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet®, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you’ll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here

We’re committed to growing a workforce that reflects the customers and communities we serve – providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.