Sales Support Coordinator

Protective; Covington (KY); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Paid time off

Parental leave

401(k) with company matching

Employee assistance program

Pension plan

ProHealth Rewards

Job summary

Protective is seeking a Sales Support Coordinator in Covington, Kentucky to support the inbound sales queue within the Protection Division. The role focuses on life and annuity products, taking inbound calls and contacting financial advisors to discuss products and opportunities.

This entry-level position requires strong communication, detail orientation, and a drive to succeed. Bachelor's degree or equivalent experience is preferred, with licensing goals within the first year.

Qualifications

• Bachelor's degree or relevant sales/industry experience preferred.
• Excellent written, verbal, and presentation skills.
• Highly adaptable and flexible to accommodate business needs.
• Strong organizational abilities with keen attention to detail.
• Consistently reliable and dependable for key stakeholders and partners.
• Demonstrates high enthusiasm and a positive attitude.
• Must acquire Series 6, Series 63, and Life licenses within 12 months of start date.

Responsibilities

• Answer sales calls on a daily basis with new and existing representatives to strengthen relationships and find selling opportunities.
• Pass qualified leads along to External Wholesalers/Internal Wholesalers in the territory from which the call originated.
• Clearly convey and uphold Protective’s mission and value proposition to advisors.
• Efficiently fulfill advisor requests for product illustrations and marketing materials with accuracy.
• Serve as a product expert, providing comprehensive education on product features and benefits.
• Maintain and document advisor profile information and sales activities using Protective databases.
• Participate in weekly team meetings and individual check-ins to track performance.

Education

Bachelor's degree or equivalent work experience

Job description

The work we do has an impact on millions of lives, and you can be a part of it.

Wehelp protect our customers against life’s uncertainties.Regardless ofwhere you work within thecompany, you’ll behelping provide protection and peace of mind when our customers need it most.

Sales Support Coordinator Job Description

The Sales Support Coordinator works within the sales organization, supporting the inbound sales queue volume as a part of our Inbound Response Team within the Protection Division. This team is responsible for supporting various business channels on both life and annuity products. This support includes taking in-bound sales calls and making outbound sales calls to financial advisors to assist them in understanding our life insurance and annuity solutions for their customers. The outlined support this team provides assists in the overall sales production achieved within individual territories, channels, and the division as a whole.

This is an entry-level role within the sales organization providing support services to sales territories focused on increasing wholesaler activity, sales production, and the wholesaler’s ability to devote more time to client and case development.

This position requires an individual that is a self-starter, strong attention to detail, professional communication skills, hard work ethic, and a competitive drive to succeed.

Essential Job Duties & Responsibilities

• Answer sales calls on a daily basis with new and existing representatives to strengthen relationships and find selling opportunities. This includes sales campaigns, new business opportunities, and other calls as directed.
• Pass qualified leads along to External Wholesalers/Internal Wholesalers in the territory from which the call originated.
• Clearly convey and uphold Protective’s mission and value proposition to advisors.
• Efficiently fulfill advisor requests for product illustrations and marketing materials with accuracy.
• Serve as a product expert, providing comprehensive education on product features and benefits.
• Maintain and document advisor profile information and sales activities using Protective databases.
• Participate in weekly team meetings and individual check-ins to track performance.

Qualifications & Job Requirements (Knowledge, Skills, and Abilities)

• A Bachelor’s degree or relevant sales/industry experience is preferred.
• Excellent written, verbal, and presentation skills.
• Highly adaptable and flexible to accommodate business needs.
• Strong organizational abilities with keen attention to detail.
• Consistently reliable and dependable for key stakeholders and partners.
• Demonstrates high enthusiasm and a positive attitude.
• Competitive spirit and personal drive to succeed.
• Must acquire Series 6, Series 63, and Life licenses within 12 months of start date.

Education & Experience Required

• Bachelor's degree preferred or equivalent work experience.

$50,000 - $50,000 a year

Protective’s targeted compensation for this position is $50k. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective’s total compensation package for employees. This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.

Employee Benefits:

• comprehensive health, dental and vision insurance
• mental health benefits
• employee assistance program
• paid time off
• paid parental leave
• short-term disability
• a cultural observance day
• contributions to healthcare accounts
• a pension plan
• a 401(k) plan with Company matching
• ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.

Accommodations for Applicants with a Disability

If you require an accommodation to complete the application and recruitment process due to a disability, please [e-mail]. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.