Sales Support Coordinator

Protective Life; Birmingham (AL); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Mental health benefits

Employee assistance program

Paid time off

Paid parental leave

Short-term disability

401(k) plan with company match

ProHealth Rewards

Job summary

Protective Life in Birmingham, AL is seeking an entry-level Sales Support Coordinator to assist the inbound sales team, support advisors, and drive wholesaler activity. You will handle calls, coordinate leads, and provide product education to financial professionals.

The role emphasizes strong communication, attention to detail, and adaptability, with a plan to obtain Series 6, Series 63, and Life licenses within the first year. Competitive compensation and benefits accompany the position.

Qualifications

• Bachelor’s degree preferred or equivalent work experience.
• Excellent written, verbal, and presentation skills.
• Highly adaptable and flexible to accommodate business needs.
• Strong organizational abilities with keen attention to detail.
• Competitive spirit and personal drive to succeed.
• Must acquire Series 6, Series 63, and Life licenses within 12 months of start date.

Responsibilities

• Answer sales calls on a daily basis with new and existing representatives to strengthen relationships and find selling opportunities.
• Pass qualified leads along to External Wholesalers/Internal Wholesalers in the territory from which the call originated
• Clearly convey and uphold Protective’s mission and value proposition to advisors
• Efficiently fulfill advisor requests for product illustrations and marketing materials with accuracy
• Serve as a product expert, providing comprehensive education on product features and benefits
• Maintain and document advisor profile information and sales activities using Protective databases
• Participate in weekly team meetings and individual check-ins to track performance

Skills

Excellent communication

Presentation skills

Attention to detail

Adaptability

Reliability

Competitive drive

Relationship building

Education

Bachelor's degree (preferred) or equivalent

Job description

The work we do has an impact on millions of lives, and you can be a part of it.

We help protect our customers against life’s uncertainties. Regardless of where you work within the company, you’ll be helping provide protection and peace of mind when our customers need it most.

Sales Support Coordinator Job Description

The Sales Support Coordinator works within the sales organization, supporting the inbound sales queue volume as a part of our Inbound Response Team within the Protection Division. This team is responsible for supporting various business channels on both life and annuity products.

This support includes taking in-bound sales calls and making outbound sales calls to financial advisors to assist them in understanding our life insurance and annuity solutions for their customers. The outlined support this team provides assists in the overall sales production achieved within individual territories, channels, and the division as a whole.

This is an entry-level role within the sales organization providing support services to sales territories focused on increasing wholesaler activity, sales production, and the wholesaler’s ability to devote more time to client and case development. This position requires an individual that is a self-starter, strong attention to detail, professional communication skills, hard work ethic, and a competitive drive to succeed.

Essential Job Duties & Responsibilities

• Answer sales calls on a daily basis with new and existing representatives to strengthen relationships and find selling opportunities. This includes sales campaigns, new business opportunities, and other calls as directed
• Pass qualified leads along to External Wholesalers/Internal Wholesalers in the territory from which the call originated
• Clearly convey and uphold Protective’s mission and value proposition to advisors
• Efficiently fulfill advisor requests for product illustrations and marketing materials with accuracy
• Serve as a product expert, providing comprehensive education on product features and benefits
• Maintain and document advisor profile information and sales activities using Protective databases
• Participate in weekly team meetings and individual check-ins to track performance

Qualifications & Job Requirements (Knowledge, Skills, And Abilities)

• A Bachelor’s degree or relevant sales/industry experience is preferred
• Excellent written, verbal, and presentation skills
• Highly adaptable and flexible to accommodate business needs
• Strong organizational abilities with keen attention to detail
• Consistently reliable and dependable for key stakeholders and partners
• Demonstrates high enthusiasm and a positive attitude
• Competitive spirit and personal drive to succeed
• Must acquire Series 6, Series 63, and Life licenses within 12 months of start date

Education & Experience Required

• Bachelor's degree preferred or equivalent work experience

Employee Benefits:

We aim to protect the wellbeing of our employees and their families with a broad benefits offering. In addition to offering comprehensive health, dental and vision insurance, we support emotional wellbeing through mental health benefits and an employee assistance program. Work/life balance is important and Protective offers a variety of paid time away benefits (e.g., paid time off, paid parental leave, short-term disability, and a cultural observance day). The financial health of our employees is just as important as physical and emotional health. Some of the financial wellbeing benefits include contributions to healthcare accounts, a pension plan, and a 401(k) plan with Company matching. All employees are encouraged to protect their overall wellbeing by engaging in ProHealth Rewards, Protective’s platform to improve wellbeing while earning cash rewards.

Eligibility for certain benefits may vary by position in accordance with the terms of the Company’s benefit plans.

Accommodations for Applicants with a Disability:

If you require an accommodation to complete the application and recruitment process due to a disability, please email [e-mail]. This information will be held in confidence and used only to determine an appropriate accommodation for the application and recruitment process.

Please note that the above email is solely for individuals with disabilities requesting an accommodation. General employment questions should not be sent through this process.

We are proud to be an equal opportunity employer committed to being inclusive and attracting, retaining, and growing an inclusive workforce.

Protective’s targeted compensation for this position is $50k. Actual salaries may vary depending on factors, including but not limited to, job location, skills, and experience. The range listed is just one component of Protective’s total compensation package for employees. This position also offers additional incentive opportunities through an annual incentive based on individual and Company performance.