Sales Support - Cabinets

Bliffert Lumber; Waukesha (WI); On-site; USD 68,770,000 - 80,231,000; Full time

Benefits offered by this job

PTO & Holidays

401K – Safe Harbor Contributions

Profit Sharing

Life Insurance

Short-term Disability

Annual Bonus

ESOP

Medical Insurance

Dental Insurance

Vision Insurance

Long-term Disability

Job summary

Bliffert Lumber in Waukesha, WI is seeking a Sales Support specialist for Cabinets to act as the cabinetry design expert for the store. You will create detailed layout designs using 20/20 CAD, promote installation services, and manage full project lifecycles from quotes to completion.

The role combines design, sales activity, and project coordination, with a focus on delivering exceptional customer experiences while building lasting relationships with clients and vendors.

Qualifications

• Experience with 20/20 CAD Design software is required.
• Ability to manage the full project lifecycle from quote to completion.
• Strong customer service and relationship-building skills.

Responsibilities

• Serve as the cabinetry design expert for the location and provide detailed product information.
• Develop layouts using 20/20 CAD to match customer requirements.
• Lead generation, design, order entry, and vendor communication to complete projects.
• Maintain strong customer relationships and ensure high satisfaction.
• Follow safety processes and company policies.

Skills

CAD Design

Lead Generation

Customer Service

Project Coordination

Sales Support

Tools

20/20 CAD

Job description

Job Details

Job Location: Waukesha - Waukesha, WI 53189

Position Type: Full Time

Salary Range: $24.00 - $28.00 Hourly

Job Shift: Day

Job Category: Sales Sales Support - Cabinets

Why You’ll Love This Role

• Act as the store expert in cabinetry design, providing specialized product knowledge to both customers and peers.
• Transform customer visions into reality by creating detailed layout designs using industry-leading 20/20 software.
• Build lasting relationships with customers while managing exciting projects from the initial quote through successful completion.
• Join a values-driven company that prioritizes safety, exceptional service, and professional growth.
• Experience a dynamic role that combines creative design, sales activity, and project coordination.
• You are passionate about creating a positive and memorable experience for customers, colleagues, and community in every interacton.

What You’ll Do

As a Sales Support specialist for Cabinets, you will serve as the primary cabinetry design expert for your location. You will provide detailed product information, promote installation services, and recommend specific plans that match customer needs. Your role involves managing the full project lifecycle—including lead generation, design, order entry, and vendor communication—to ensure every project is completed successfully.

Design & Sales Activities

• Develop professional layout designs utilizing 20/20 CAD software to meet customer requirements.
• Promote and recommend products, plans, and installation services to match customer project needs.
• Generate new leads and engage in active sales activities to drive business growth.
• Inform customers on pricing, available options, and the current status of pending orders.
• Build and maintain strong relationships with customers to ensure a high level of satisfaction.

Order & Project Management

• Enter and manage new quotes and orders accurately within the company system.
• Coordinate the successful completion of complex cabinetry projects and orders.
• Communicate directly with vendors regarding order placement, tracking, and status updates.
• Track and fulfill orders while proactively resolving any issues that may arise during the process.
• Maintain exceptional customer service standards throughout every interaction.

Safety & Compliance

• Follow all safety processes in accordance with company, state, and federal regulations.
• Report all safety issues and workplace injuries immediately to the Manager.
• Protect company values by maintaining the strict confidentiality of financial information and business plans.
• Complete additional duties as assigned by management to support store operations.

Qualifications

• Technical Skills: Professional experience with 20/20 CAD Design software is required.
• Physical Requirements: Ability to perform occasional lifting of up to 25 lbs.
• Travel: Willingness to perform occasional local travel within southeastern Wisconsin as needed.
• Reporting: Ability to work effectively under the direction of the Cabinetry Sales Manager.

Company Benefits

• PTO and holidays
• 401K – Safe Harbor Contributions
• Profit Sharing
• $15,000 Company paid Life Insurance Policy
• Company Paid Short-term disability
• Annual bonus and Annual increase
• Employee Stock Ownership Plan (ESOP)
• Medical and Prescription drug insurance
• Dental and vision insurance
• Supplemental Life Insurance (Employee, Spouse, Children)
• Long-term disability insurance

Keywords

Cabinetry Design, 20/20 Software, Sales Support, Kitchen Design, CAD Design, Project Coordination, Building Materials, Customer Service, Lead Generation, Order Management, Vendor Relations, Cabinetry Sales, Layout Design, Interior Design Support, Construction Materials.

Qualifications