Sales Support Associate

Polly's Fine Jewelry; North Charleston (SC); On-site; USD 32,000 - 44,000; Full time

Job summary

Polly’s Fine Jewelry in Mount Pleasant, SC is looking for a friendly, dependable Sales Support Associate to keep the showroom and daily operations running smoothly. This hands-on role combines customer service, jewelry repair coordination, merchandise management, and administrative support.

This position suits someone who enjoys variety, values accuracy, and is eager to learn more about the fine jewelry industry. On-site opportunity with a family-owned business serving the Lowcountry.

Qualifications

• Friendly, professional, and dependable.
• Highly organized with excellent attention to detail.
• Strong communication and customer-service skills.
• Comfortable handling jewelry and other valuable merchandise.
• Able to balance multiple responsibilities and adjust priorities throughout the day.

Responsibilities

• Coordinate the intake, tracking, and completion of customer jewelry repairs
• Communicate with customers regarding repairs, services, and completed items
• Assist with basic jewelry and watch services
• Receive, organize, transfer, and display merchandise
• Support the sales team and assist customers during busy periods
• Help maintain accurate records, organized showcases, supplies, and a polished showroom
• Assist with gold buying and other daily store operations as needed

Skills

Customer service

Communication

Attention to detail

Organization

Multi-tasking

Job description

For 40 years, Polly’s Fine Jewelry has helped customers throughout the Lowcountry celebrate life’s most meaningful moments. As a family-owned business, we are known for exceptional service, beautiful jewelry, and the lasting relationships we build with our customers.

We are looking for a friendly, dependable, and highly organizedSales Support Associateto join our Mount Pleasant team.

About the Role

Location: Mount Pleasant, South Carolina

Workplace: On-site

The Sales Support Associate plays an important role in keeping our showroom and daily operations running smoothly. This hands-on position combines customer service, jewelry repair coordination, merchandise management, and administrative support.

This role is ideal for someone who enjoys variety, takes pride in accuracy, and is interested in learning more about the fine jewelry industry.

About Polly’s Fine Jewelry

For 40 years, Polly’s Fine Jewelry has helped customers throughout the Lowcountry celebrate life’s most meaningful moments. As a family-owned business, we are known for exceptional service, beautiful jewelry, and the lasting relationships we build with our customers.

We are looking for a friendly, dependable, and highly organizedSales Support Associateto join our Mount Pleasant team.

What You’ll Do

• Coordinate the intake, tracking, and completion of customer jewelry repairs
• Communicate with customers regarding repairs, services, and completed items
• Assist with basic jewelry and watch services
• Receive, organize, transfer, and display merchandise
• Support the sales team and assist customers during busy periods
• Help maintain accurate records, organized showcases, supplies, and a polished showroom
• Assist with gold buying and other daily store operations as needed

What We’re Looking For

• Friendly, professional, and dependable
• Highly organized with excellent attention to detail
• Strong communication and customer-service skills
• Comfortable handling jewelry and other valuable merchandise
• Able to balance multiple responsibilities and adjust priorities throughout the day
• Willing to learn Polly’s procedures and develop knowledge of the fine jewelry industry
• Comfortable working independently while contributing to a team environment
• Previous retail, customer service, administrative, or jewelry experience is helpful but not required
  

Why Join Polly’s?

You’ll become part of an established, family-owned company with a strong reputation in the Charleston community. This position offers the opportunity to gain hands-on fine jewelry experience, develop valuable customer-service and operational skills, and become an important part of a supportive store team.

Polly’s Fine Jewelry is an equal opportunity employer.