Sales Support Associate

BCI Technologies, Inc.; Kissimmee (FL); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Opportunity for advancement

Competitive salary with incentives

Comprehensive health, dental, and 401k

Job summary

BCI Technologies, Inc. in Kissimmee, FL is seeking a motivated inside sales/support specialist to help identify leads, engage customers by phone and email, and support quotes.

You will learn products and benefits, interact with the sales team, and participate in ongoing training. The role offers growth, comprehensive benefits, and a competitive salary with incentive compensation.

Qualifications

• High school diploma or equivalent required.
• Comfortable with phone communication.
• Basic technical aptitude and willingness to learn.
• Strong written and spoken communication skills.
• Familiarity with MS Word, Excel, Outlook; basic proficiency test required.

Responsibilities

• Work with sales to identify potential leads.
• Engage with leads and customers by phone and email.
• Assist with quotes and proposals.
• Help customers understand product features and benefits.
• Handle basic shipping and receiving tasks.
• Attend team meetings and training sessions.

Skills

Motivated

Willingness to learn

Phone communication

Customer service

MS Office

Communication skills

Tech aptitude

Education

High school diploma or equivalent

Tools

Microsoft Word

Excel

Outlook

Job description

Company: BCI Technologies Location: Kissimmee, FL Job Type: Full-Time

About BCI Technologies

BCI Technologies is an industry leader in digital radio communications and OEM product solutions. With over 30 years of experience, we provide a range of services and products from confidential projects to community infrastructure involving power, water, and electrical systems. We also work closely with top manufacturers like General Electric, Schneider Electric and OEM solutions to distribute cutting-edge technology.

Responsibilities

• Work collaboratively with the sales team to identify potential leads
• Engage with potential leads and existing customers via phone and email
• Assist with quotes and proposals
• Assist customers in understanding product features and benefits
• Handle basic shipping and receiving tasks
• Participate in team meetings and training sessions

Qualifications

• Motivated and a willingness to learn
• High school diploma or equivalent
• Comfortable in dealing with customers over the phone
• Basic technical aptitude and a willingness to acquire technical knowledge
• Communication skills, both written and oral
• Familiarity with Microsoft Word, Excel and Outlook (basic proficiency test required)

Benefits

• Opportunity for advancement
• Competitive salary with performance-based incentives.
• Comprehensive health, dental, and retirement benefits.
• Opportunities for ongoing training and professional development

Compensation and Benefits

Pay is commensurate with experience and market-reflective. US Water/BCI offers a comprehensive benefits package including medical, dental, vision, life insurance, short/long-term disability, paid time off, holiday pay and 401(k) with company match.

Equal Opportunity Employer

US Water/BCI offers competitive wages and benefits and is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, religion, sex, national origin, age, veteran status, disability, or any other protected class.