Sales Support Analyst

Carlisle Construction Materials; Washington (District of Columbia); Remote; USD 70,000 - 90,000; Full time

Job summary

A leading company in building envelope solutions seeks a Sales Support Analyst to drive growth in the Building Envelope Systems division. This remote role involves significant inside sales responsibilities, supporting field sales representatives, and offers advancement potential.

Qualifications

• Knowledge of CRM platforms, preferably Salesforce.
• Strong skills in MS Excel and Office Suite.
• Ability to read project specifications and architectural drawings.

Responsibilities

• Identify and qualify high-quality sales leads.
• Manage and update leads in Salesforce.
• Support sales meetings and prepare performance dashboards.

Skills

CRM platforms

MS Excel

Verbal Communication

Analytical Skills

Organizational Skills

Job description

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Carlisle Weatherproofing Technologies (CWT) is a leading supplier of building envelope solutions that effectively drive energy efficiency and sustainability in commercial and residential applications. We are looking for Sales Support Analyst located in our West Region.

Job Summary:

The Sales Support Analyst plays a key role in driving growth within the Building Envelope Systems (BES) division by partnering with regional field sales representatives to identify, qualify, and nurture sales leads. This remote role involves 85–90% inside sales responsibilities (lead generation, CRM management, analytics) and 10–15% field support alongside sales reps. Reporting to the Regional Sales Director, this position supports the team’s overall sales performance and offers long-term advancement potential.

Duties and Responsibilities:

• Proactively mine databases and research to identify and qualify high-quality sales leads
• Conduct outbound calls to new and existing contacts to pre-qualify leads and schedule meetings
• Manage and update leads, accounts, and opportunities in Salesforce or other CRM platforms
• Collaborate with BES field sales reps (architectural and technical) to support lead development
• Participate in sales meetings to monitor pipeline health and opportunity progression
• Support the preparation of sales performance dashboards and pipeline reports
• Provide ad hoc analytics support and assist in tracking key sales KPIs such as win/loss ratios
• Join field visits with sales reps to strengthen client relationships and better understand the market
• Serve as the go-to contact for new lead sourcing and qualification
• Attend sales training and team meetings as required
• Other duties as assigned

Required Knowledge/Skills/Abilities:

• Knowledge of CRM platforms (Salesforce.com preferred) and familiarity with sales pipeline stages
• Strong skills in MS Excel, Outlook, and Office Suite
• Confident verbal communicator with the ability to make outbound calls and establish rapport
• Strong analytical and data interpretation skills
• Ability to read and understand project specifications and architectural drawings
• Organizational and administrative competence
• Flexibility to adapt to evolving systems, tools, and team structures
• Business acumen and understanding of financial and sales performance metrics
• A proactive work ethic and passion for supporting sales success

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Analyst and Strategy/Planning

• Industries

  Wholesale Building Materials

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