Sales Supervisor - One Loudoun

Warby Parker; Ashburn (VA); On-site; USD 52,000 - 70,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Retirement savings plan (401(k))

Employee Stock Purchase Plan

Paid sick leave

Free eyewear

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Free eyewear

Job summary

A leading eyewear retailer is seeking a self-motivated Sales Supervisor in Ashburn, Virginia. In this role, you'll lead customer interactions, promote our values, and ensure an efficient retail environment. The ideal candidate has 6+ months of management experience and exceptional communication skills. Enjoy full-time benefits like health insurance and a retirement savings plan, as well as competitive compensation. If you're ready to bring positive energy and innovate in the glasses-shopping experience, this role is for you.

Qualifications

• 6+ months of management experience in a retail environment.
• Exceptional communication skills for top-notch customer service.
• Innovative problem-solving abilities.

Responsibilities

• Communicate the company's values and brand philosophy to customers.
• Promote efficient, inclusive, and service-minded retail environment.
• Lead selling and store operations when manager is absent.
• Share product knowledge and provide thoughtful, honest style advice to customers.
• Contribute to process ideation and store improvement initiatives.
• Drive a positive, energetic team culture and excellent customer experiences.

Skills

Exceptional interpersonal skills

Strong communication skills

Entrepreneurial spirit

Ability to work under pressure

Team player

Retail operations

Job description

Warby Parker is on the lookout for a self-motivated Sales Supervisor to help create nothing-short-of-amazing experiences for our customers. (At other brands, you might see similar roles called Keyholder.) Across all of our retail locations in the U.S. and Canada, Sales Supervisors contribute to the success of our business firsthand through face-to-face customer interactions. In this role, not only will you share Warby Parker's story and mission on the sales floor, but you'll also take part in process ideation and improvement, as well as a slew of special projects. Sound right up your alley? Keep reading!

What You'll Do

• Communicate Warby Parker's values and brand philosophy to customers
• Promote an efficient, inclusive, and service-minded retail environment
• Demonstrate exceptional product knowledge and offer thoughtful, honest style advice
• Dream up innovative and entrepreneurial ways to reinvent the glasses-shopping experience
• Be an upbeat, flexible team player who leads by example
• Lead the selling on the floor, front-of-house operations, and team touch-bases when a manager is not present
• Open and close the store
• Help foster an inclusive culture by treating customers and colleagues with respect

Who You Are

• Backed by professional retail experience at a customer-focused company, plus 6+ months in a management position
• Equipped with exceptional interpersonal and communication skills to deliver top-notch customer service
• Cool under pressure and able to adapt quickly
• A go-getter with an entrepreneurial spirit
• Curious and eager to learn
• A team player who is passionate about helping customers and teammates alike
• An innovative, proactive problem-solver
• Proud of your work and self-motivated to be a top performer
• Able to bring a positive, fun energy to the workplace, even when working long hours
• Not on the Office of Inspector General's List of Excluded Individuals/Entities (LEIE)

In compliance with local and state requirements, Warby Parker is committed to pay transparency. We offer a comprehensive compensation package that includes not only a competitive base salary/hourly rate but also variable compensation for eligible employees. For applicable postings, the range listed is a good faith estimate of the compensation for this position at the time of posting. Final compensation is thoughtfully determined by a variety of factors, including the candidate's qualifications, experience, internal equity, and relevant market data. For applicable postings, non‑exempt employees are eligible for overtime pay if you are required to work more than 40 hours in a workweek.

Full‑Time Benefits

• Health, vision, and dental insurance
• Life and AD&D Insurance
• Paid sick leave
• Paid Holidays
• Vacation days per year
• Retirement savings plan (401(k))
• Parental leave (non‑birthing parents included)
• Short‑term disability
• Employee Stock Purchase Plan
• Employee Assistance Program (EAP)
• Bereavement Support
• Optical Education Reimbursement
• Free eyewear
• And more (just ask!)

Part‑Time Benefits

• Employee Assistance Program (EAP)
• Employee Stock Purchase Plan
• Free eyewear
• Paid sick leave
• And more (just ask!)

Warby Parker will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.