Sales Supervisor: Lead Retail Team & Customer Experience

The Lacoste Group; Lutz (FL); Hybrid; USD 42,000 - 62,000; Full time

Job summary

Lacoste is seeking a Sales Supervisor to bridge sales and store management. You will engage directly with customers, support the Store Manager and Assistant Store Manager, and help oversee daily store operations.

This role suits individuals passionate about retail, with a drive for leadership and sales excellence. You will contribute to delivering an exceptional customer experience, support training and development, manage inventory and visual merchandising, and help monitor performance to meet

Responsibilities

• Sales Excellence: Actively engage in selling products, understanding customer needs, and delivering an outstanding customer experience.
• Team Support: Support the SM and ASM in managing the store team, including helping with training and development.
• Operational Assistance: Assist in daily store operations, ensuring the store runs smoothly and efficiently.
• Customer Service: Uphold high standards of customer service, addressing customer questions and resolving issues promptly.
• Inventory Management: Help manage inventory, including stocking, organizing, and ensuring product availability.
• Visual Merchandising: Assist in maintaining the store’s visual standards and product displays.
• Performance Tracking: Help monitor sales performance and contribute to meeting store targets.

Job description

Lacoste is seeking a Sales Supervisor to bridge sales and store management. You will engage directly with customers, support the Store Manager and Assistant Store Manager, and help oversee daily store operations.

This role suits individuals passionate about retail, with a drive for leadership and sales excellence. You will contribute to delivering an exceptional customer experience, support training and development, manage inventory and visual merchandising, and help monitor performance to meet