Sales Supervisor: Lead Retail & Customer Experience

FashionUnited; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

FashionUnited is seeking a Sales Supervisor at Lacoste in Macy's Herald Square, New York. This dynamic role involves engaging in direct sales, assisting the Store Manager, and overseeing store operations. You will lead the store team, maintain high customer service standards, and manage inventory effectively.

The ideal candidate has retail sales experience, strong communication skills, and a passion for customer service. This position offers the chance to develop leadership skills while ensuring the store’s operational success.

Qualifications

• 1-2 years of experience in retail sales or a supervisory role.
• Proven ability to drive sales and provide excellent customer service.
• Strong communication and interpersonal skills.
• Leadership potential with a team-oriented mindset.

Responsibilities

• Sales Excellence: Actively engage in selling products and understanding customer needs.
• Team Support: Assist Store Manager in managing the store team.
• Operational Assistance: Ensure daily store operations run smoothly.
• Customer Service: Uphold high standards and resolve customer issues.
• Inventory Management: Help manage inventory and ensure product availability.
• Visual Merchandising: Maintain store’s visual standards.
• Performance Tracking: Monitor sales performance and contribute to targets.

Skills

Retail sales

Customer service

Team management

Inventory management

Communication skills

Education

High school diploma

Some college or retail management training

Job description

FashionUnited is seeking a Sales Supervisor at Lacoste in Macy's Herald Square, New York. This dynamic role involves engaging in direct sales, assisting the Store Manager, and overseeing store operations. You will lead the store team, maintain high customer service standards, and manage inventory effectively.

The ideal candidate has retail sales experience, strong communication skills, and a passion for customer service. This position offers the chance to develop leadership skills while ensuring the store’s operational success.