Sales Supervisor - DKNY (Full-Time)

GIII Retail Group; Aurora (IL); On-site; USD 42,000 - 62,000; Full time

Job summary

G-III Retail Group, in partnership with DKNY, seeks a Sales Supervisor to support the Store Manager in driving sales, developing the team, and delivering an elevated customer experience. You will lead on the sales floor, build lasting customer relationships, and help ensure brand standards in service, merchandising, and operations.

You will be customer-focused, results-driven, collaborative, and capable of coaching others, with a role that directly impacts store performance.

Qualifications

• Minimum 1 year of specialty apparel retail leadership or management.
• High school diploma or equivalent; retail/business education is a plus.
• Proven ability to achieve sales goals and contribute to store performance.

Responsibilities

• Achieve personal sales goals and drive the store’s overall sales performance.
• Lead by example in delivering an elevated and personalized customer experience.
• Build and maintain customer relationships through client outreach and follow-up.
• Coach, motivate, and provide direction to Sales Associates during shifts.
• Help keep the team focused on sales goals, customer service, and daily priorities.
• Recognize strong performance and contribute to a positive team environment.
• Support execution of visual presentation, merchandising, and replenishment standards.
• Maintain a clean, organized, and customer-ready sales floor.
• Process transactions accurately and follow cash-handling procedures.
• Support opening, closing, and daily store operations as assigned.
• Follow company policies related to safety, loss prevention, and compliance.
• Communicate business updates and feedback to store leadership.

Skills

Retail leadership

Sales goals attainment

Customer relationship management

Coaching others

Multi-priority management

Education

High school diploma or equivalent

Retail/business education a plus

Job description

At DKNY, our people bring the brand to life. We create engaging retail experiences that help customers express their individual style with confidence. Our success is driven by entrepreneurial thinking, strong teamwork, and a shared commitment to our customers.

If you are passionate about fashion, energized by developing others, and ready to take the next step in retail leadership, we invite you to build your career with us.

Overview

As a Sales Supervisor, you will support the Store Manager and Assistant Store Manager in driving sales, developing the team, and delivering an elevated customer experience. You will lead by example on the sales floor, build lasting customer relationships, and help ensure consistent execution of the brand’s service, merchandising, and operational standards.

You will succeed in this role if you are customer-focused, results-driven, collaborative, and comfortable providing direction and feedback. This is an opportunity to expand your leadership capabilities while making a direct impact on the performance of the store and its team.

Responsibilities

• Achieve personal sales goals and help drive the store’s overall sales performance.
• Lead by example in delivering an elevated and personalized customer experience.
• Build and maintain customer relationships through client outreach, appointment setting, and consistent follow-up.
• Coach, motivate, and provide direction to Sales Associates during assigned shifts.
• Help keep the team focused on sales goals, customer service, and daily business priorities.
• Recognize strong performance and contribute to a positive, collaborative team environment.
• Support the execution of visual presentation, merchandising, and replenishment standards.
• Maintain a clean, organized, and customer-ready sales floor.
• Process transactions accurately and follow all cash-handling and register procedures.
• Support opening, closing, and daily store operations as assigned.
• Follow and reinforce company policies related to safety, loss prevention, and operational compliance.
• Communicate business updates, customer feedback, and operational concerns to store leadership.
• Perform additional responsibilities based on the needs of the business.

Qualifications

• At least one year of specialty apparel retail leadership or management experience.
• High school diploma or equivalent; additional education in retail, business, or a related field is a plus.
• Demonstrated ability to achieve sales goals and contribute to overall store performance.
• Experience with client outreach, appointment setting, and maintaining a customer network or client book.
• Strong interpersonal, communication, and customer-service skills.
• Ability to coach, motivate, and coordinate the work of others.
• Strong organizational skills with the ability to manage multiple priorities.
• Ability to work effectively in a fast-paced retail environment.
• Availability to work a flexible schedule based on business needs, including evenings, weekends, and holidays.

At G-III Retail Group, your ideas, individual style, and contributions matter. You will work alongside committed colleagues who will challenge and support you as you continue developing your leadership capabilities.

G-III Retail Group offers competitive compensation and a range of benefits for eligible employees, which may include medical, dental, retirement, life insurance, disability coverage, and other programs.

G-III Retail Group is an Equal Opportunity Employer.