Sales Supervisor

Nirvana Center; Tucson (AZ); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in cannabis retail is seeking a motivated and organized Sales Supervisor for its Tucson dispensary. This position involves aiding daily operations and training staff while delivering exceptional customer service. Ideal candidates have strong leadership abilities, excellent communication skills, and a year of retail experience, preferably in cannabis.

Qualifications

• High School Diploma or GED required.
• At least one year of retail experience preferred.
• Previous supervisory experience in retail or cannabis is a plus.

Responsibilities

• Coordinate and monitor sales floor staff and operations.
• Train new employees on customer service standards and policies.
• Manage store flow and maintain operational efficiency.

Skills

Communication

Organizational Skills

Leadership

Customer Service

Problem Solving

Education

High School Diploma or GED

Tools

Microsoft Office Suite

Job description

Join to apply for the Sales Supervisor role at Nirvana Center Dispensaries

3 days ago Be among the first 25 applicants

Join the Nirvana Team in Tucson!

Are you a proactive leader with strong organizational skills and a passion for cannabis retail? We're looking for a Sales Supervisor to help guide our team and elevate the customer experience.

Job Description

The Sales Supervisor plays a key role in assisting with the day-to-day operations of the retail dispensary while providing support to the management team. Responsibilities include coordinating and monitoring sales floor staff, performing administrative cash handling, upholding company policies, training new hires, and reporting trainee progress to leadership. This role requires excellent organization, attention to detail, flexibility, and a sense of urgency, as it involves shifting between operational support and stepping into roles as needed to ensure smooth sales floor operation.

Supervisory Responsibilities

• Train new employees on customer service standards, policies, and best practices.
• Create and enforce daily lunch and break schedules.
• Delegate responsibilities and support staff throughout shifts.
• Manage store flow and step into roles to maintain efficiency.

Essential Duties

• Train employees to uphold dispensary standards and ensure operational consistency.
• Monitor and enforce transaction standards, compliance, and operational procedures.
• Ensure adherence to Nirvana Cannabis policies and state cannabis regulations.
• Communicate effectively with team members and leadership.
• Provide excellent customer service and assist with POS operations.
• Lead by example in customer service, compliance, and teamwork.

Required Skills & Abilities

• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite.
• Strong organizational skills and attention to detail.
• Ability to work under pressure and meet deadlines.
• Leadership and team motivation skills.
• Exceptional customer service and problem-solving skills.
• Understanding of budgets and compliance requirements.

Education & Experience

• High School Diploma or GED required.
• At least one year of retail experience preferred.
• Previous supervisory experience in retail or cannabis is a plus.

Physical Requirements

• Prolonged standing and walking.
• Ability to lift up to 30 pounds.
• Comfort in a dynamic, high-interaction retail environment.

At Nirvana Cannabis, we empower our team with knowledge, passion, and opportunity. If you're ready to help others discover cannabis and grow your career, we'd love to meet you.

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