Sales Supervisor

Marni; Boca Raton (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

Marni in Boca Raton, FL is seeking a Sales Supervisor to lead the sales floor, coach associates, and uphold Marni’s luxury standards. This full-time, on-site role focuses on delivering a premier client experience and driving sales performance.

You will oversee daily operations, monitor performance metrics, assist with inventory, and partner with management on revenue goals. The ideal candidate has luxury retail leadership, exceptional communication, and a collaborative approach to team

Qualifications

• Strong team leadership and coaching experience.
• Luxury or premium retail customer service experience.
• Excellent verbal and written communication.
• Analytical skills to identify sales trends.
• Experience training staff on product knowledge and selling techniques.
• Prior supervisory or senior sales experience in fashion.
• Proficient with POS systems and basic computer apps.
• On-site in Boca Raton, FL with flexible schedule.

Responsibilities

• Lead the sales floor team and coach associates.
• Ensure elevated client experience.
• Oversee daily store operations and performance metrics.
• Support visual merchandising aligned with brand identity.
• Engage with customers to build relationships and drive sales.
• Analyze sales trends and assist with inventory processes.
• Collaborate with management to achieve revenue goals.

Skills

Team leadership

Customer service

Communication

Analytical skills

Training

Supervisory experience

POS systems

Reporting

Education

Tools

POS systems

MS Office

Job description

Company Description

Marni is a pioneering fashion house that celebrates individuality and bold self-expression through distinctive, design-driven collections. The brand challenges traditional luxury norms by embracing artistic innovation and contemporary creativity. With a focus on authenticity, Marni crafts empowering, emotive, and everyday designs that encourage customers to express themselves in all aspects of life. Team members are part of a culture that values originality, diverse perspectives, and a strong connection between fashion and personal identity.

Role Description

The Sales Supervisor is a full-time, on-site role based in Boca Raton, FL, responsible for leading the sales floor team and ensuring an elevated client experience. This role oversees daily store operations, including supervising sales associates, monitoring performance metrics, and supporting visual merchandising standards aligned with Marni’s brand identity. The Sales Supervisor coaches and trains team members on clienteling, product knowledge, and service standards, while actively engaging with customers to build relationships and drive sales. They manage customer inquiries and escalations, help analyze sales trends, assist with inventory processes, and collaborate with management to achieve revenue and profitability goals.

Qualifications

• Strong team leadership and Team Management skills, including coaching, mentoring, and performance support.
• Customer Service experience with a focus on luxury or premium retail environments and client relationship building.
• Effective Communication skills, both verbal and written, with the ability to interact confidently with customers and colleagues.
• Analytical Skills to interpret sales data, identify trends, and support strategic decisions on the sales floor.
• Training experience in guiding staff on product knowledge, selling techniques, and store procedures.
• Prior supervisory or senior sales experience in fashion or retail, preferably in a luxury or designer brand setting.
• Proficiency in POS systems and basic computer applications; comfort with reporting and documentation.
• Ability to work on-site in Boca Raton, FL, with a flexible schedule including weekends, evenings, and holidays as needed.
• Commitment to an inclusive, respectful workplace and to representing Marni’s values of creativity and authenticity.