Sales & Styling Associate - Elevate In-Store Experience

Marcjacobs; Scottsdale (AZ); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Paid holidays

Vacation time

Medical, dental and vision insurance

401(k) matching

Employee discounts (Marc Jacobs and L|

Job summary

Marc Jacobs International is seeking a Sales Associate for its Scottsdale Fashion Square location in Scottsdale, AZ. You will drive sales and deliver an exceptional client experience through clienteling and store operations.

As a key team member, you will build relationships, stay guest-ready, and contribute to a collaborative store environment. The role requires 1+ years in retail or related fields, strong communication, and a passion for the Marc Jacobs brand.

Qualifications

• 1+ years’ experience in retail, sales, or industry-adjacent role with a focus on customer service
• Experience in generating sales, building, and developing client relations
• Demonstrated verbal and written communication skills
• Delivers Excellence - demonstrates passion and empathy for clients, anticipates and exceeds client expectations
• Cultivate an Entrepreneurial Spirit - embraces change and new opportunities while remaining true to the DNA of Marc Jacobs
• Creative & Innovative - promotes curiosity, diversity and collaboration – is open to disruptive ideas
• Excellent organizational, follow-up, and time management skills
• Passion for the Marc Jacobs brand and product offering
• Computer skills including operating a POS and navigating Microsoft Office suite
• Must have flexibility to work a retail schedule including evenings, weekends and holidays

Responsibilities

• Consistently achieve or exceed individual & store sales and other commercial KPIs
• Ensure the store is always guest ready - a place where clients feel comfortable, welcomed and free to be themselves
• Build the sale to achieve KPIs by establishing yourself as an expert and go-to source for styling expertise, seasonal trends and product knowledge
• Illustrate the different stages within the client journey and the core behaviors needed to provide a unique and elevated experience – all with the goal of driving repeat business
• Demonstrate deep knowledge of Marc Jacobs Universe inclusive of product, Brand DNA and pillars
• Capture client data by cultivating new and existing client relationships
• Initiate regular client contact and provide prompt follow-up on all sales, events, or client inquiries
• Foster a culture of collaboration and open communication with colleagues and management
• Maintain a curious and learning attitude by continuously seeking and receiving feedback from colleagues and management
• Ensure both the sales floor and stockroom are well-organized
• Adhere to all company policies and procedures

Skills

Retail sales

Client relationships

Verbal & written communication

Customer excellence

Entrepreneurial spirit

Creative & innovative

Organization & follow-up

Brand passion

POS operation

Flexible scheduling

Tools

POS system

Microsoft Office

Job description

Marc Jacobs International is seeking a Sales Associate for its Scottsdale Fashion Square location in Scottsdale, AZ. You will drive sales and deliver an exceptional client experience through clienteling and store operations.

As a key team member, you will build relationships, stay guest-ready, and contribute to a collaborative store environment. The role requires 1+ years in retail or related fields, strong communication, and a passion for the Marc Jacobs brand.