Sales & Style Advisor — Elevate the Glasses Experience

Warby Parker; Annapolis (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, vision, and dental insurance

Retirement savings plan (401(k))

Paid holidays

Vacation days per year

Parental leave

Short-term disability

Employee Stock Purchase Plan

Employee Assistance Program (EAP)

Free eyewear

Job summary

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service at our retail locations. You will demonstrate product knowledge, engage customers with Warby Parker’s values, and contribute to an inclusive, high-energy store environment.

This role rewards initiative, teamwork, and a passion for fashion and technology. The position emphasizes customer-facing excellence, adaptability in a fast-paced setting, and a proactive attitude to help optimize the in-store experience for

Qualifications

• Customer-facing experience in a service-minded environment.
• Proactive, adaptable problem-solver who reacts quickly in unexpected situations.
• Positive team player who leads by example.
• Able to effectively communicate with a variety of people.
• Organized, attentive, and detail-oriented.

Responsibilities

• Communicate Warby Parker's values and brand philosophy on the sales floor.
• Delight customers through excellent service.
• Demonstrate product knowledge and offer style advice.
• Dream up ways to reinvent the retail and glasses-shopping experience.
• Anticipate needs of team and customers and lend a hand.
• Foster an inclusive culture by treating customers and colleagues with respect.

Skills

Customer service

Communication

Team player

Problem solving

Organized

Job description

Warby Parker is seeking a well-rounded Sales Advisor to deliver exceptional service at our retail locations. You will demonstrate product knowledge, engage customers with Warby Parker’s values, and contribute to an inclusive, high-energy store environment.

This role rewards initiative, teamwork, and a passion for fashion and technology. The position emphasizes customer-facing excellence, adaptability in a fast-paced setting, and a proactive attitude to help optimize the in-store experience for