Sales, Strategy & Planning Internship

The Restaurant Store; Lancaster (Lancaster County); Hybrid; USD 2,066,000 - 3,031,000; Full time

Job summary

The Restaurant Store offers a Sales, Strategy & Planning Internship in a retail branch environment to gain day-to-day operations exposure and contribute to customer service excellence. The role supports sales, purchasing, and inventory teams by delivering effective customer service strategies.

Interns will engage in business-to-business sales, learn the TRS process, and participate in basic cashier tasks and stock merchandising while building client relationships.

Responsibilities

• Build B2B relationships with customers to understand their needs and drive sales.
• Follow the TRS process: build brand awareness, assess needs, exceed expectations, and build loyalty.
• Perform basic cashier duties and load products into customer vehicles.
• Maintain store cleanliness and merchandising, restock shelves, and process incoming stock.
• Review inventory data to determine product availability and reorder needs.
• Promote TRS private label brands to maximize gross profit and educate customers on advantages.

Job description

Job Summary

The Sales, Strategy & Planning Internship with The Restaurant Store will gain a day-to-day operations perspective in a retail branch environment and become a contributor to a high level of customer service and satisfaction.The Sales, Strategy & Planning Internship will achieve a variety of operational goals through effective customer service strategies that align with the goals of our sales, purchasing, and inventory teams.

Responsibilities

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Conduct business-to-business sales and customer service with a focus on building and developing relationships with our customer base
• Execute on our proven TRS process: 1) build brand awareness, 2) assess customers’ needs, 3) exceed expectations, and 4) build loyalty
• Perform basic cashier functions and load products into customer vehicles
• Perform general store maintenance through cleaning and merchandising functions, while also restocking shelves and putting away incoming stock
• Analyze basic inventory information to determine product availability and re-order status
• Promote our private label brands to maximize TRS gross profit
• Educate prospective customers on our competitive advantages (best people, best technology, and best price)
• Possess and maintain a thorough understanding of our website and educate customers on how to best utilize our “Brick and Click” business model