Sales Specialist, Parts

Fedegari; Philadelphia (Philadelphia County); On-site; USD 60,000 - 90,000; Full time

Job summary

Fedegari is seeking a Sales Specialist (Parts) to join its team in Philadelphia. This role focuses on managing spare parts sales in the biopharma industry, ensuring customer engagement and maximizing revenue. Ideal candidates should possess strong communication skills, a customer-centric approach, and a bachelor's degree in a relevant field. Join a dynamic team committed to high performance and a rewarding work environment.

Benefits

100% employer-paid comprehensive healthcare

401(k)

Tuition and learning assistance

Qualifications

• 3+ years of experience in customer-facing role required.
• 1+ years in B2B sales or account management preferred.
• Ability to multitask and adapt to changing situations.

Responsibilities

• Manage and close spare parts sales opportunities to customers.
• Maintain relationships and follow through on purchase orders.
• Work with Supply Chain Manager on inventory and shipments.

Skills

Customer centricity

Communication skills

Problem-solving

Flexibility

Education

Bachelor’s degree in science or business administration

Tools

Salesforce CRM

Microsoft Office

Job description

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HR Executive | Global HRBP | Talent Strategist adept at building high-performing teams, leading change, and aligning people & culture with business…

Are you interested in working as a sales specialist within a customer excellence function serving the biopharma and life sciences industry?

We're searching for a spirited and ambitious Sales Specialist (Parts) to join our US-based team!

Please Note ---> this role is primarily office-based, but the employee is eligible to use up to four (4) remote working days per calendar month.

Summary

The Sales Specialist, Parts is a sales-driven role responsible for actively managing and closing spare parts sales opportunities. This position focuses on the full replacement cycle, leveraging customer insights and maintenance data to proactively identify needs and drive revenue. The Sales Specialist ensures strong customer engagement, delivers tailored solutions, and provides ongoing analysis to maximize parts utilization – ultimately securing repeat business and expanding aftermarket sales.

The Sales Specialist, Parts will also work with the Supply Chain Manager to manage and coordinate spare parts inventory and shipments to customers. This position is a key point of contact for customers to aid with any spare parts requests.

Essential Functions

*Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

• Proactively present, promote, manage and close spare parts sales opportunities to existing and prospective customers, ensuring follow through to purchase order completion.
• Achieve sales targets and results within the targeted period.
• Establish, develop, and maintain positive business and customer relationships through timely response via accurate and effective communication.
• Conveys customer initiatives with internal key stakeholders, such as commercial, raising awareness of areas for collaboration and improvement.
• Demonstrate knowledge of Fedegari product line and part offerings, and articulate conceptual value propositions to clients.
• Create offers, purchase orders, and order acknowledgments.
• Proactively manage projects by meeting with customers in person or via conference calls to discuss requirements.
• Assist as a liaison between customers and our parent company on protocols and deviations.
• Coordinate efforts with cross-functional team members.
• Support the directives and decisions of functional and company leadership.
• Supply management with reports on customer projects, needs, problems, interests, and competition.
• Represent the Fedegari Group companies in a professional and ethical manner.

Required Education and Experience

• Bachelor’s degree in science or business administration, and/or equivalent work-related experience.
• 3+ years of professional experience in a customer-facing role requiring the ability to overcome customer opposition, identify problems, and resolve concerns.
• 1+ years of proven experience in B2B sales or account management, preferably in aftermarket parts, industrial equipment, or technical service environments.
• High level of flexibility and adaptability to constantly changing situations.
• Courteous, supportive, and respectful in all interactions.
• Self-starter with the ability to multitask.
• Excellent written and verbal communication skills; professional business acumen.
• Customer centricity and understanding of common sales processes.
• Possess genuine willingness to learn and be coachable.
• Working knowledge of Microsoft Office programs.

Preferred Education and Experience

• Direct working experience with Salesforce CRM.
• Ability to speak Italian and/or Spanish a plus.

Fedegari offers highly-competitive total compensation including 100% employer-paid comprehensive healthcare, 401(k), tuition and learning assistance, and a unique, exciting work environment. We're also in the process of obtaining B-Corp certification and are committed to sustainability efforts.

This job posting is not intended to be exhaustive or fully comprehensive.

Please apply with an updated resume.

Fedegari Technologies, Inc. is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, national origin, ancestry, religion, age, citizenship, sex, marital or veteran status, disability or handicap, sexual orientation, or any other basis prohibited by law.

https://fedegari.com/en/

Seniority level

• Seniority level

  Associate

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Customer Service, and Business Development

• Industries

  Machinery Manufacturing, Pharmaceutical Manufacturing, and Medical Equipment Manufacturing

Referrals increase your chances of interviewing at Fedegari by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Child care support

Paid maternity leave

Paid paternity leave

Tuition assistance

Disability insurance

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