Sales Specialist, Manhasset

Hermès; New York (NY); On-site; USD 36,533 - 40,363; Full time

Benefits offered by this job

Commission and bonus incentives

Medical, dental, vision

401(k) with company matching

Product discount

Job summary

Hermès is opening its Manhasset Boutique in October 2026, seeking a Sales Specialist to provide extraordinary client service in a fast-paced luxury environment. Responsibilities include meeting sales goals, ensuring a well-organized selling floor, and delivering high service levels in alignment with Hermès standards.

The ideal candidate should have 3+ years in sales, preferably in luxury retail, and must possess excellent communication and organizational skills. Benefits include commission incentives, medical coverage, and paid time off.

Qualifications

• 3+ years of experience in sales.
• Experience in a luxury environment preferred.
• Even-tempered with ability to continuously multi-task.
• Strong organizational skills.

Responsibilities

• Accountable for meeting sales goals.
• Maintain cleanliness and organization of workstation.
• Comply with asset protection procedures.
• Consistently provide high service levels.

Skills

Sales experience

Impeccable communication

Relationship development

Organizational skills

Job description

The Team

The Hermès Manhasset Boutique will open in October 2026 and focuses on providing extraordinary service to clients as part of the New York Region. This position reports to the Assistant Manager and will work collaboratively with the sales team and selling support teams to support the client experience in a fast‑paced luxury environment.

The Opportunity

The primary responsibilities of a Sales Specialist are to achieve selling and customer service objectives while adhering to the operational asset protection standards of the boutique.

Responsibilities

• Accountable for meeting monthly and annual individual sales goals while working as part of a team for the boutique to achieve its collective target.
• Organize and prioritize the selling floor to support the sales effort and overall customer experience. Ensure all items (bags, boxes, note cards, ribbon, stationary, etc.) are stored at all times and maintain the selling floor to meet standards (straightening, replenishment, VM guidelines, EAS tagging, ticketing, etc.).
• Provide assistance as needed in inventory preparation.
• Process and ensure accuracy of all transactions including receipts, CRM files, and after‑sales service as necessary.
• Partner with management on POS decisions and communicate discrepancies during opening, closing and general POS variances by end of business day.
• Maintain cleanliness and organization of workstation at all times.
• Comply with asset protection procedures: employee sign‑in sheets, bag checks, key control, merchandise security, EAS tagging, proper ticketing, and participation in monthly cycle counts.
• Consistently provide high levels of service to clients within Hermès standards: prompt greeting, assistance, and aid with wrapping and packaging at POS.

Qualifications

• 3+ years of experience in sales.
• Experience in a luxury environment preferred.
• Strong relationship development and impeccable communication skills.
• Even‑tempered with ability to continuously multi‑task.
• Self‑starter and able to work independently while balancing collaboration with a team.
• Strong organizational skills.
• Open availability to accommodate business needs.
• Ability to lift 0‑25 lbs. without assistance.

The hourly range for this position is $26.52 ‑ $29.30 per hour. Actual rates are determined based on the job, location, and individual experience.

Benefits

• Commission and bonus incentives based on sales performance.
• Medical, dental, vision.
• Life insurance and disability.
• Paid time off (annual vacation 15 days, 11 company holidays, 3 floating holidays, 2 wellbeing days, and sick & safe time).
• Paid parental leave and transition time.
• 401(k) and Roth retirement plan with company matching and profit sharing.
• Various voluntary benefits such as flexible spending accounts, fitness reimbursement, voluntary life insurance.
• Product discount and EAP resources.
• Access to Calm App, Health Advocate, Family Building Support and more.

Equal Opportunity Statement

At Hermès of Paris, we are proud to be an equal opportunity workplace. It is the policy of Hermès of Paris, Inc. that applicants for employment are recruited, selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited, selected and hired without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. In addition, personnel procedures and practices with regard to training, promotion, transfer, compensation, demotion, lay off or termination are to be administered with due regard to job performance, experience and qualifications, but without discrimination because of race, color, religion, sex, age, national origin, disability, genetic information, sexual orientation, citizenship, military or veteran status or any other basis prohibited by applicable law. Hermès of Paris, Inc. also provides reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.