Sales Specialist, Assisted Living

Covenant Living of Florida; United States; Presencial; USD 46.000 - 63.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental and vision insurance

Employer paid group term life and disb

PTO & six paid holidays

403(b) with a 3% employer match

Fitness center use

Life, AD&D Tuition assistance and #sch

Employee assistance program

Legal services, home/auto insurance, |

Pet Insurance

Descripción de la vacante

Covenant Living Communities & Services, Inc. is seeking a Sales Specialist for Assisted Living to drive occupancy and maintain a viable future resident list across Covenant Living campuses.

This full-time role emphasizes effective census development, sales activities, and collaboration with campus teams to deliver outstanding resident care and service. The position requires strong communication, sales experience in senior living, and a customer-focused approach, with emphasis on integrity, Fair

Formación

• Undergraduate degree from an accredited college or university, or equivalent work experience and education required.
• Two years of professional experience, preferably in sales, senior living sales and marketing, or real estate.

Responsabilidades

• Interact respectfully with prospects, residents, family members, visitors and co-workers, maintaining a positive service relationship.
• Follow up on inquiries; conduct tours, information sessions, and communications on/off site.
• Fulfill sales activity expectations including follow-up, calls, tours and closing sales.

Conocimientos

Sales experience

Communication skills

Customer service

Interpersonal skills

Time management

Driving license

Industry knowledge

Marketing concepts

Educación

Undergraduate degree

Descripción del empleo

Job Summary

We Are Inspired to Serve. Join us! Part of a nation wide family of Continuing Care Retirement Communities is seeking a Sales Specialist for Assisted Living. The position is full time with applicable benefits. The Sales Specialist‑Assisted Living position is accountable for providing assisted living sales functions toward maintaining optimum occupancy and a viable future resident list. The position will focus on sales activities required for effective implementation of the annual census development plan and achievement of sales related goals and outcomes. This position will interact with all Covenant Living (CL) employees, co-workers and maintains a positive customer service relationship practicing honesty and integrity in all aspects of job performance.

Key Responsibilities

• Respectfully interacts with all prospects, residents, family members, visitors and co-workers, and maintains a positive customer service relationship practicing honesty and integrity in all aspects of job performance.
• Follows up on inquiries, leading them toward application and residency. This includes conducting individual and group tours, telephone calls, letters, individual and group information sessions on/off site.
• Fulfills written expectations for sales activity, including consistent follow-up, phone calls, tours, and closing of sales.
• Meets or exceeds the sales activity and budgeted financial indicators and expectations as directed.
• Develops and implements a census development plan in conjunction with central office leadership and direct report.
• Understand, communicates and interprets all residency agreements, pricing, and the LifeConnect philosophy.
• In conjunction with Director, Assisted Living; ensures processing of all residency applications and forms required for completion of applicant files.
• Assures resident financial information is complete and accurate prior to Finaid input.
• Maintains records related to sales activity, documents all sales activities within CL approved CRM software, complies with CL policies and procedures.
• Participates in church relations and community outreach activities and events, will collaborate with on campus residential sales or healthcare sales professionals on tactics as appropriate.
• Ensures that Fair Housing standards and CL systems related to Fair Housing are in place and consistently being met.
• Works in a collaborative approach between all services lines and disciplines on campus.
• Will understand all on campus service offerings and how each work together to support the well being of prospects and residents.

Qualifications

• Undergraduate degree from an accredited college or university, or equivalent work experience and education required.
• Two years of professional experience, preferably in sales, senior living sales and marketing, or real estate.
• Preferred experiences in assisted living sales or marketing.
• Must have the ability to relate to the public in a pleasant and professional manner.
• The person must be tactful and possess excellent communication skills (written and verbal, English), and be able to communicate effectively with staff, residents and others with whom this position may have contact.
• This individual should be self-motivated and creative, possessing a high degree of interpersonal skills and the ability to relate to the public in a pleasant and professional manner.
• Knowledge of sales and marketing concepts with senior adults and an understanding of the assisted living lifestyle is necessary.
• Preference will be given to those candidates with industry experience.
• Ability to effectively communicate concepts while enabling others to visualize a life at a Covenant Living.
• Must be comfortable working in and representing a Covenant Living, faith-based senior living community.
• Able to represent the values of the Evangelical Covenant Church.
• Must have a valid driver’s license and a good driving record.
• Sales and marketing ability.
• Good communication and written skills.
• Good organization and time-management skills.
• Knowledge of senior care.
• Credibility, maturity and enthusiasm.
• Ability to identify clients’ needs.
• Courtesy and tact when working with prospects, families and employees.

Compensation & Benefits

Compensation Pay Range: $46,051.00 - $63,018.00 per year

Reasonable Pay Estimate A reasonable estimate of the pay range for this position is $46,051.00 - $63,018.00 per year. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job‑related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity.

For full time employees, we offer a generous benefits package that includes:

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Paid Time Off (PTO) & six paid holidays
• 403(b) with a 3% employer match
• Fitness center use at most facilities.
• Life, AD&D Tuition assistance and scholarships
• Employee assistance program
• Legal services, home/auto insurance, discount purchasing program
• Pet Insurance

Equal Opportunity Statement

Covenant Living and CovenantCare Home Health and Hospice are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.

Company Culture

We believe we are a great place to work. Covenant Living & CovenantCare at Home are faith-based Continuing Care Retirement Community (CCRC) & Home Health organization. From the establishment of our first community - Covenant Home of Chicago in 1886 - to becoming the fifth-largest not-for-profit CCRC sponsor in the LeadingAge Ziegler Top 150, our goal has been to provide outstanding care and services to senior adults. We believe we are inspired to serve. We create joy and peace of mind for residents and their families by providing a better way of life. These are the standards of behavior we hold ourselves to in serving our residents.

Behavioral Standards

• Safety I learn & follow safety policies & procedures. I immediately report unsafe conditions for staff, residents, & guests and fix when possible.
• I protect residents, co-workers, & myself from unsafe conditions and practices by reporting unsafe conditions and fixing it or having it fixed.
• Courtesy I smile & acknowledge everyone that I encounter. I carry myself in a manner that projects positivity, approachability, & respectfulness. I address the concerns of others by actively listening & seeking solutions.
• Responsiveness I take initiative to respond to the needs of others in a timely manner to achieve resolution. I anticipate the needs of others and respond in a timely manner. I communicate to others who need to join me in responding to the needs of others. I return phone calls within 24 hours. I identify action steps and communicate them to all vested parties.
• Image I ensure our environment is professional, welcoming, & clean. I follow CL policies, procedures, & all regulations.

We have approximately 3,200 employees serving more than 5,000 residents in our nationwide family of continuing care retirement communities and home health. Construction and development continues on several of our 14 campuses, ensuring ever more exciting opportunities for employees to serve residents.