Assisted Living Sales Specialist

Covenant Living of Colorado; Colorado; On-site; USD 47,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Employer paid group term life and long

Disability insurance

PTO and holidays

403(b) with 3% employer match

Fitness center access

Job summary

Covenant Living Communities & Services, Inc. in Colorado is seeking a Sales Specialist for Assisted Living to help maintain occupancy and drive census development. You will conduct tours, follow up with prospects, and process residency applications in a collaborative campus environment.

The ideal candidate has a Bachelor's degree and at least two years of sales experience, preferably in senior living. A comprehensive benefits package accompanies a competitive pay range and full-time benefits.

Qualifications

• Undergraduate degree or equivalent work experience required.
• Two years of professional sales experience preferred.
• Experience in senior living sales or marketing preferred.

Responsibilities

• Conduct individual and group tours to prospective residents.
• Follow up on inquiries and move prospects toward application.
• Process residency applications and maintain applicant files.
• Meet or exceed sales activity and budgeted indicators.
• Collaborate with on-campus teams to implement census development plans.

Skills

Sales experience

Customer service

Education

Bachelor's degree

Tools

CRM software

Job description

We Are Inspired to Serve. Join us! Part of a nation wide family of Continuing Care Retirement Communities is seeking a Sales Specialist for Assisted Living. The position is full time with applicable benefits. The Sales Specialist-Assisted Living position is accountable for providing assisted living sales functions toward maintaining optimum occupancy and a viable future resident list. The position will focus on sales activities required for effective implementation of the annual census development plan and achievement of sales related goals and outcomes. This position will interact with all Covenant Living (CL) employees, co-workers and maintains a positive customer service relationship practicing honesty and integrity in all aspects of job performance. In this role, the Sales Specialist, Assisted Living will: Respectfully interacts with all prospects, residents, family members, visitors and co-workers, and maintains a positive customer service relationship practicing honesty and integrity in all aspects of job performance. Follows up on inquiries, leading them toward application and residency. This includes conducting individual and group tours, telephone calls, letters, individual and group information sessions on/off site. Fulfills written expectations for sales activity, including consistent follow-up, phone calls, tours, and closing of sales. Meets or exceeds the sales activity and budgeted financial indicators and expectations as directed. Develops and implements a census development plans in conjunction with central office leadership and direct report. Understands, communicates and interprets all residency agreements, pricing, and the LifeConnect philosophy. In conjunction with Director, Assisted Living; ensures processing of all residency applications and forms required for completion of applicant files. Assures resident financial information is complete and accurate prior to Finaid input. Maintains records related to sales activity, documents all sales activities within CL approved CRM software, complies with CL policies and procedures. Participates in church relations and community outreach activities and events, will collaborate with on campus residential sales or healthcare sales professionals on tactics as appropriate. Ensures that Fair Housing standards and CL systems related to Fair Housing are in place and consistently being met. Works in a collaborative approach between all services lines and disciplines on campus. Will understand all on campus service offerings and how each work together to support the well being of prospects and residents.

The ideal candidate will have:

• Undergraduate degree from an accredited college or university, or equivalent work experience and education required.
• Two years of professional experience, preferably in sales, senior living sales and marketing, or real estate.
• Preferred experiences in assisted living sales or marketing.

Compensation Pay Range: $46,995.00 - $63,860.00 per year

Reasonable Pay Estimate A reasonable estimate of the pay range for this position is $46,995.00 - $63,860.00 per year. There are numerous factors taken into consideration in determining the actual offered rate of pay, including but not limited to: job-related qualifications, experience, skills, education, geographic location, and consideration of internal and external equity.

For full time employees, we offer a generous benefits package that includes:

• Medical, dental and vision insurance
• Employer paid group term life and disability
• Paid Time Off (PTO) & six paid holidays
• 403(b) with a 3% employer match
• Fitness center use at most facilities.

Various voluntary benefits:

• Life, AD&D
• Tuition assistance and scholarships
• Employee assistance program
• Legal services, home/auto insurance, discount purchasing program
• Pet Insurance

For more information about Covenant Living and CovenantCare at Home, please visit www.covliving.org or www.covenantcareathome.org.

Covenant Living and CovenantCare Home Health and Hospice are equal opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, or any other characteristics protected by local laws, regulations, or ordinances.

We believe we are a great place to work. Covenant Living & CovenantCare at Home are faith-based Continuing Care Retirement Community (CCRC) & Home Health organization. From the establishment of our first community - Covenant Home of Chicago in 1886 - to becoming the fifth-largest not-for-profit CCRC sponsor in the LeadingAge Ziegler Top 150, our goal has been to provide outstanding care and services to senior adults. We believe we are inspired to serve. We create joy and peace of mind for residents and their families by providing a better way of life. These are the standards of behavior we hold ourselves to in serving our residents.

Safety

I learn & follow safety policies & procedures. I immediately report unsafe conditions for staff, residents, & guests and fix when possible. I protect residents, co-workers, & myself from unsafe conditions and practices by reporting unsafe conditions and fixing it or having it fixed.

Courtesy

I smile & acknowledge everyone that I encounter. I carry myself in a manner that projects positivity, approachability, & respectfulness. I address the concerns of others by actively listening & seeking solutions.

Responsiveness

I take initiative to respond to the needs of others in a timely manner to achieve resolution. I anticipate the needs of others and respond in a timely manner. I communicate to others who need to join me in responding to the needs of others. I return phone calls within 24 hours. I identify action steps and communicate them to all vested parties.

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I ensure our environment is professional, welcoming, & clean. I follow CL policies, procedures, & all regulations.

We believe in making a difference in other’s lives. We have approximately 3,200 employees serving more than 5,000 residents in our nationwide family of continuing care retirement communities and home health. Construction and development continues on several of our 14 campuses, ensuring ever more exciting opportunities for employees to serve residents.