Sales Specialist

The Home Depot; Pineville (NC); On-site; USD 19,000 - 28,000; Full time

Job summary

The Home Depot in Pineville, NC is seeking a Sales Specialist to help customers bring their project ideas to life by offering product options, samples, and solutions.

You will listen to needs, explain promotions and financing, and guide customers through checkout while maintaining a safe, clean store and meeting sales targets.

Qualifications

• Excellent customer service and communication skills.
• Ability to work in a fast-paced retail environment.
• Willingness to learn product information and promotions.

Responsibilities

• Assist customers with product selection and provide samples.
• Meet monthly sales goals and track performance metrics.
• Explain promotions, financing options, and installation services.
• Maintain store cleanliness, safety, and organized stock area.
• Collaborate with team to ensure in-stock levels and smooth shopping experience.

Job description

Job Description

Sales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions—including installation and related services. Sales Specialists listen to customer needs, address concerns, and highlight current promotions and financing options. By understanding local competitors and communicating Home Depot's advantages, Sales Specialists guide customers through every step, set clear expectations, and ensure a smooth shopping experience. Sales Specialists are expected to meet monthly sales goals and other metrics to drive sales in the store. Sales Specialists also help keep the store clean, organized, and safe, working as part of a team to deliver excellent customer service—while actively monitoring inventory and driving in-stock to support a seamless shopping experience.