Sales Specialist

Socket.dev; Pasadena (CA); On-site; USD 36,000 - 58,000; Full time

Job summary

Rag & Bone in Pasadena, CA seeks a Sales Specialist to deliver premium customer experiences and drive brand-aligned sales. You will greet customers, offer styling recommendations, and share expert product knowledge to create a memorable shopping experience.

The ideal candidate thrives on fashion, maintains visual merchandising standards, and supports stock and inventory tasks while building lasting client relationships through proactive outreach and exceptional service in a fast-paced luxury

Qualifications

• Passion for fashion, styling, and Rag & Bone brand.
• Previous retail or luxury fashion sales experience.
• Strong interpersonal and customer service skills.
• Ability to build lasting client relationships and drive repeat business.
• Goal-oriented mindset with a proven ability to meet or exceed sales targets.
• Flexible availability, including evenings, weekends, and holidays.
• Ability to stand for extended periods and perform physical retail tasks such as stocking and merchandise movement.

Responsibilities

• Greet and engage customers, identify needs, and provide personalized styling recommendations.
• Offer expert product knowledge to create a memorable shopping experience.
• Proactively build a loyal client base through outreach and follow-up communication.
• Maintain visual merchandising standards and ensure merchandise is presented and replenished.
• Assist with inventory management, stockroom organization, and loss prevention procedures.
• Collaborate with store management and team members to support operational excellence and a welcoming environment.

Skills

Passion for fashion

Retail sales experience

Interpersonal skills

Customer service

Sales targets

Flexibility

Job description

Rag & Bone Sales Specialist

The Sales Specialist is responsible for delivering a premium customer experience that reflects the Rag & Bone brand's commitment to quality, craftsmanship, and authentic style. This role serves as a brand ambassador, building meaningful relationships with customers while driving sales and supporting daily store operations.

Key responsibilities include greeting and engaging customers, identifying their needs, providing personalized styling recommendations, and offering expert product knowledge to create a memorable shopping experience. The Sales Specialist proactively builds a loyal client base through outreach, follow-up communication, and exceptional service before, during, and after the sale.

The ideal candidate is passionate about fashion, trends, and customer service, with the ability to achieve individual and team sales goals. Responsibilities also include maintaining visual merchandising standards, ensuring merchandise is properly presented, replenished, and organized, and assisting with inventory management, stockroom organization, and loss prevention procedures.

Sales Specialists collaborate closely with store management and team members to support operational excellence, maintain a welcoming store environment, and uphold Rag & Bone's brand values. Strong communication skills, a proactive attitude, attention to detail, and the ability to work in a fast-paced retail environment are essential for success in this role.

Qualifications

• Passion for fashion, styling, and the Rag & Bone brand
• Previous retail, luxury, or contemporary fashion sales experience preferred
• Strong interpersonal and customer service skills
• Ability to build lasting client relationships and drive repeat business
• Goal-oriented mindset with a proven ability to meet or exceed sales targets
• Flexible availability, including evenings, weekends, and holidays
• Ability to stand for extended periods and perform physical retail tasks such as stocking and merchandise movement

Position Summary: A Rag & Bone Sales Specialist creates exceptional customer experiences, drives sales performance, develops long-term client relationships, and supports all aspects of store operations while representing the brand's modern, authentic, and customer-focused culture.