Sales Specialist

The Home Depot; Franklin (TN); On-site; USD 35,000 - 50,000; Full time

Job summary

The Home Depot in Franklin, TN is seeking a Sales Specialist to assist customers in bringing their project ideas to life. This role involves recommending products, offering samples, and providing installation services.

Sales Specialists will collaborate with customers to meet their needs while maintaining store organization and cleanliness. Candidates should have experience in customer service or sales and strong communication skills.

Qualifications

• Experience in a customer service or sales role.
• Ability to understand customer needs and offer solutions.
• Strong communication skills.

Responsibilities

• Guide customers through their project ideas and offer product options.
• Meet monthly sales goals and metrics.
• Maintain store cleanliness and organization.

Skills

Customer focus

Sales experience

Product knowledge

Job description

# Sales SpecialistApply* ## OVERVIEW* ## BENEFITS**Location –** Franklin, TN**Job ID –** 155125BR**Category –** Customer Service/Sales### Role OverviewJob DescriptionSales Specialists help customers bring their project ideas to life by offering a range of product options, providing samples, and recommending solutions—including installation and related services. Sales Specialists listen to customer needs, address concerns, and highlight current promotions and financing options. By understanding local competitors and communicating Home Depot’s advantages, Sales Specialists guide customers through every step, set clear expectations, and ensure a smooth shopping experience. Sales Specialists are expected to meet monthly sales goals and other metrics to drive sales in the store. Sales Specialists also help keep the store clean, organized, and safe, working as part of a team to deliver excellent customer service—while actively monitoring inventory and driving in-stock to support a seamless shopping experience.View Video TranscriptA Day in the Life Customer Service/Sales* ## Work Location**Onsite** – These roles offer the opportunity to be part of a team at a specific physical location. Associates in these positions work in person at a local store, warehouse, or office, supporting daily operations and building strong relationships with their teams.* ## ONLINE ASSESSMENTAs part of the application process for this role, there will be an on-line assessment. The assessment usually takes about 17 minutes to complete. You will be directed to the assessment link immediately after submitting your application. Once you click on the link, you will need to complete it within 72 hours after starting it. You may stop and restart the assessment as many times as you like within the 72-hour time frame.During the assessment, we’ll ask you questions about your approach to work and various work-related situations. The questions are based on characteristics that are related to performing successfully in hourly roles at The Home Depot, including:* **Professional Experience*** **Learning Potential*** **Responsibility*** **Customer Focus**If you have a disability and would like to request an accommodation related to the assessment, or you would like to obtain more information about the assessment, click here to learn more.## Store Location**0734** 224 SOUTH ROYAL OAKS BLVD Franklin, TNOnce you’ve applied, please come back and apply for other jobs at this store and any store near you.