Sales Solutions Architect

MCG Health; Seattle (WA); Remote; USD 134,000 - 188,000; Full time

Job summary

An innovative healthcare company is seeking a Sales Solutions Architect to enhance client engagement through expert clinical solutions. This role involves collaborating with various teams to understand client needs and propose tailored solutions, utilizing strong communication and technical skills. The ideal candidate will have extensive clinical experience and a proven track record of engaging with C-Suite executives. Join a mission-driven team that values personal and professional growth while making a significant impact in the healthcare industry. Enjoy a flexible work environment with competitive benefits and opportunities for travel.

Benefits

Health Insurance

401K

Paid Time Off

Holidays

Parental Leave

LGBTQ+ Services

Pet Insurance

Remote Work with Travel

Qualifications

• 5+ years of clinical solution demonstration experience.
• Strong presentation and client-facing communication skills.

Responsibilities

• Partner with Sales and Operations teams to propose solutions.
• Deliver tailored solution presentations and demonstrations.

Skills

Clinical Solution Demonstration

Communication Skills

Data Analytics

Salesforce

Presentation Skills

Education

Active RN or LPN License

Bachelor's Degree in a Related Field

Tools

Salesforce

MCG Software Products

Job description

Join to apply for the Sales Solutions Architect role at MCG Health.

At MCG, we lead the healthcare community to deliver patient-focused care. We have a mission-driven team of talented physicians and technical experts developing our evidence-based content and innovating our products to accelerate improvements in healthcare. If you are driven to enhance the US healthcare system, MCG is eager to have you join our team. We cultivate a work environment that nurtures personal and professional growth, and this is a thrilling time to become a part of our organization. With dynamic roles that offer meaningful impact, you'll be able to fully realize your potential. Plus, you'll enjoy world-class benefits and the security, stability, and resources of our parent company, Hearst, with over 100 years of experience.

The Sales Solution Architect – Payer Market is responsible for playing a critical part in driving successful sales engagements by providing in-depth clinical expertise and technical knowledge to potential clients. The SSA will understand complex clinical workflows, articulate solution value, and bridge the gap between clinical requirements and technical capabilities to position MCG's products and services as optimal solutions for healthcare organizations.

As part of the MCG Sales team, this position will work closely with Sales, Account Management, Implementation, Product, and Sales Operations teams. The SSA will partner with Sales Executives to identify key business problems prospects and customers face and then map appropriate MCG solutions to demonstrate the value of solving each problem. The SSA will be a strategic partner for Sales, providing recommendations, suggestions, and helping to identify potential concerns or obstacles related to opportunities.

Responsibilities:

1. Partner with Sales, Product, Customer Success, and Operations teams to understand client needs and propose solutions aligned with our technology platform.
2. Be an expert user of all MCG software products, configuration, and customization tools.
3. Deliver tailored solution presentations and demonstrations.
4. Build relationships with internal and external partners to become a trusted advisor.
5. Manage discussions with technical and clinical audiences.
6. Understand business problems and the clinical and financial benefits of MCG solutions.
7. Develop ROI and economic models with the Sales Operations & Analytics team.
8. Create and maintain technical documentation and market collateral.
9. Participate in software development projects, providing feedback on design and configuration.
10. Provide voice of customer insights to product and customer success teams.
11. Drive process improvements to increase sales efficiency.
12. Stay current on product features and deficiencies.
13. Use Salesforce for process facilitation and documentation.
14. Manage security assessments and client-required documentation.
15. Collaborate with the CARE team for clinical insights and content understanding.
16. Monitor competitors and use value statements to position solutions.
17. Showcase clinical content effectively to various audiences.
18. Support a culture reflecting virtues of the Ideal Team Player and company values.

Qualifications:

• Minimum 5 years of clinical solution demonstration experience.
• Extensive clinical experience in health plan or TPA settings.
• Understanding of software development, architectures, data analytics, and integrations.
• Ability to communicate technical concepts to diverse stakeholders.
• Experience engaging with C-Suite executives.
• Proven track record of matching client needs with solutions.
• Knowledge of health plan operations and healthcare terminology.
• Strong presentation and client-facing communication skills.
• Willingness to travel up to 50%.

Preferred Qualifications:

• Experience with MCG products and services.
• Active RN or LPN license.
• Ability to multitask, meet deadlines, and adapt to change.
• Self-motivated and professional.

Pay Range: $134,200–$187,900 annually.

Other Compensation: Bonus eligible.

Benefits include: Remote work with travel, health insurance, 401K, paid time off, holidays, parental leave, LGBTQ+ services, pet insurance, and more. Details at MCG Benefits.

We value diversity and are an Equal Opportunity Employer. We support accommodations for individuals with disabilities. Candidates in the Pacific or Central time zones are preferred. Occasional travel is expected.