Sales Solution Engineer

Paysafe; Jacksonville (FL); Híbrido; USD 85.000 - 125.000; Jornada completa

Descripción de la vacante

Paysafe is seeking a Sales Solution Engineer to join our Sales Enablement team in a hybrid Jacksonville, FL role. You will guide technical discovery, design secure payment integration strategies, and support customers from onboarding to growth.

In this role, you’ll engage with Sales, Product, and Client Delivery to tailor solutions, prepare documentation, and help position Paysafe offerings in customer conversations. Strong communication and payments knowledge are essential.

Formación

• Bachelor’s degree or equivalent education and experience; IT/Web Development or related field preferred.
• 2–3 years of client-facing technical support, solution engineering, or technical pre-sales.
• Payments industry experience is preferred.
• Payments/Technical product or software certifications are a plus.
• Strong communication skills; can explain technical concepts to diverse audiences.
• Ability to analyze complex technical issues and translate into practical business solutions.

Responsabilidades

• Lead technical discovery sessions to gather requirements and define integration options.
• Recommend product onboarding, processing, funding, reporting, and integration solutions matched to customer needs.
• Identify unique customer requirements and coordinate internal discussions for custom solutions.
• Engage with prospective customers throughout the sales cycle to understand business models and requirements.
• Present technical solutions via meetings, workshops, and executive discussions; support sales with Paysafe positioning.
• Create clear documentation for technical solutions and user flows; support product rollouts and future capabilities.
• Learn quickly, solve problems collaboratively, and contribute to a team-oriented environment.

Conocimientos

API-based integrations

Payment gateways familiarity

Educación

Bachelor’s degree in IT/Web Development or related field

Herramientas

Microsoft Office Suite

Postman

Salesforce

Cursor

Descripción del empleo

About Paysafe

Paysafe is a global payments platform powering the experience economy, with a strong focus on the iGaming, video gaming, e-commerce, retail, travel and hospitality sectors. With 30 years of expertise in payment technology, Paysafe helps businesses and consumers lift every experience through seamless, secure payment solutions, including card payments, digital wallets such as Skrill, eCash solutions like PaysafeCard, and a suite of local payment methods. With approximately 2,900 employees across 12 countries and annualized transactional volume of $167 billion in 2025, Paysafe connects people and businesses worldwide through innovative digital payment experiences. Your career starts here. Help us build and deliver innovative payment solutions.

Summary

Paysafe is looking for a Sales Solution Engineer to join our Sales Enablement team. In this role, you will help merchants and ISV/SaaS partners across North America, the UK, and the EEA design and adopt secure, scalable payment solutions. This is a hybrid position based in our Jacksonville, FL office, with an expectation of working onsite three days per week.

Sales Solutioning Responsibilities

You will work closely with Sales, Product, and Client Delivery to understand customer goals, guide technical discovery, and recommend practical integration strategies that support successful onboarding and long‑term growth.

Solution Architecture and Technical Discovery

• Lead technical discovery sessions to gather requirements, assess solution fit, and define integration options.
• Recommend product, onboarding, processing, funding, reporting, and integration solutions aligned to customer needs.
• Identify unique customer requirements and coordinate internal discussions for custom solution needs.

Payments Expertise and Compliance

• Apply knowledge of payments, acquiring, merchant processing, and ISV/PayFac models to customer solution discussions.
• Help design secure, compliant solutions for customers operating in regulated environments.

Customer Engagement and Sales Support

• Engage with prospective customers throughout the sales cycle to understand their business model, goals, and technical requirements.
• Present technical solutions through customer meetings, workshops, and executive-level discussions.
• Support Sales teams by helping position Paysafe solutions clearly and confidently in customer conversations.

Collaboration, Documentation, and Product Enablement

• Create clear documentation for technical solutions, business processes, user flows, and integration designs.
• Collaborate with Sales, Product, and Client Delivery to support product rollouts and share input on future capabilities.
• Learn quickly, solve problems collaboratively, and contribute to a team-oriented environment.

What We Are Looking For

Technical Skills

• Experience working with API-based integrations, including REST/SOAP APIs, SDKs, and JSON data formats.
• Familiarity with payment gateways; experience with NMI, Fiserv, or TSYS is a plus.
• Comfort using Microsoft Office Suite, Cursor, Postman, Salesforce, and related collaboration or sales enablement tools.

Education, Experience & Professional Skills

• Bachelor’s degree or equivalent education and experience required; education in IT, Web Development or a related field is preferred.
• 2–3 years of experience in client-facing technical support, solution engineering, or technical pre-sales.
• Payments industry experience is preferred.
• Payments/Technical product or software certifications are a plus.
• Strong communication skills, with the ability to explain technical and business concepts to different audiences.
• Ability to analyze complex technical issues and translate them into practical business solutions.

Life at Paysafe

One network. One partnership. At Paysafe, this is not only our business model; this is our mindset when it comes to our team. Being a part of Paysafe means you’ll be one of over 3200 members of a world-class team that drives our business to new heights every day and where we are committed to your personal and professional growth. Are you ready to make an impact? Join our team that is inspired by a unified vision and propelled by passion.

Our culture values humility, high trust & autonomy, a desire for excellence and meeting commitments, strong team cohesion, a sense of urgency, a desire to learn, pragmatically pushing boundaries, and accomplishing goals that have a direct business impact.

Equal Employment Opportunity

Paysafe provides equal employment opportunities to all employees, and applicants for employment, and prohibits discrimination of any type concerning ethnicity, religion, age, sex, national origin, disability status, sexual orientation, gender identity or expression, or any other protected characteristics. This policy applies to all terms and conditions of recruitment and employment. If you need any reasonable adjustments, please let us know. We will be happy to help and look forward to hearing from you.