Sales & Service Trainer

Frey Consulting Group; Gainesville (FL); On-site; USD 70,000 - 110,000; Full time

Job summary

King Risk Partners seeks a senior insurance training leader to convert expertise into measurable producer performance across the agency. You will own LMS content, design onboarding, and coach regional teams to quota-crushing results.

In this role you will travel to offices, partner with regional leaders, and deliver product knowledge workshops across home, auto, life, and commercial lines to elevate income and client outcomes.

Qualifications

• Proven track record designing insurance sales or service training that produced measurable revenue or retention lifts.
• Active P&C license and fluency in personal & commercial lines.
• Experience coaching remote and in-office producers using Teams and Onsite methods.
• Comfort owning LMS content, tracking completion, and reporting ROI to leadership.

Skills

Training design

Coaching remote & on-site teams (Teams

LMS content ownership & ROI reporting

Education

Active P&C license

Job description

King Risk Partners is one of the fastest-growing agencies among the top 100 U.S. brokers, with 50 years of expertise delivering personal, commercial, aviation, private-client, and habitational coverage. This role exists to turn that expertise into consistent producer performance so every client—from first-time homeowners to condo associations—receives tailored, competitively priced protection. You will own the systems that convert new hires into confident advisors and existing teams into quota-crushing professionals.

Performance Objectives

• Design and launch a 90-day onboarding curriculum that enables new producers to close their first five policies within 60 days of start date.
• Raise average monthly new-business production of trained producers by 25% within six months of program rollout, measured against prior-year baselines.
• Cut first-year producer attrition from 35% to under 15% by embedding weekly skill labs and ride-along coaching.
• Create and certify a service-excellence playbook that lifts and reduces policy-servicing complaints 40% in the first year.
• Deliver monthly product-knowledge workshops covering home, auto, life, employee benefits, and surety so every licensed associate can quote three additional lines without specialist hand-off.
• Build a digital training library (LMS modules, call recordings, objection-handling scripts) that 90% of the field force completes within 30 days of release.

You report to the National Sales Leader and partner with regional presidents across our regional offices. You will have a dedicated training budget, access to our AMS, CRM, and carrier portals, plus freedom to bring in outside subject-matter experts.

Essential Qualifications

• Proven track record designing insurance sales or service training that produced measurable revenue or retention lifts.
• Active P&C license and fluency in personal & commercial lines.
• Experience coaching remote and in-office producers using Teams and Onsite methods.
• Comfort owning LMS content, tracking completion, and reporting ROI to leadership.

Role Selling Points

• Direct impact on a top-100 broker still in high-growth mode—your programs will be the playbook for the next 50 years.
• National reach with local agents; you will travel to offices and ride with producers, not just lecture from HQ.
• Full product suite (aviation to condo associations) gives you rich, real-world case material most trainers never see.
• Leadership that measures success by producer income and client outcomes, not slide-deck volume.