Sales & Service Team Leader — Hiring & Growth

Roto-Rooter Plumbing and Drain Service; Elkridge (MD); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Medical Benefits

Prescription Drug Card

Paid Vacation

Life Insurance

401K Savings Plan

Tuition Reimbursement

Job summary

Roto-Rooter Plumbing and Drain Service is seeking a Hiring Manager to lead our sales and service team. The role focuses on recruiting, coaching, and developing a high-performing group that drives growth in residential and commercial markets.

Responsibilities include managing a diverse team, training on customer service and safety, and expanding revenue through proactive client engagement and maintenance programs.

Qualifications

• Experienced hiring manager with a track record of recruiting and developing a solid team.
• Self-starter who is organized and thorough with attention to detail in a bustling environment.
• Service industry experience is strongly desired.

Responsibilities

• Manage, coach and mentor a team of sales and service professionals to provide quality services to customers.
• Recruit sales and service team using active recruiting methods.
• Ensure monthly manpower goals are met.
• Increase revenue by developing existing business and cultivating new customers in both residential and commercial markets.
• Follow up with customers from leads provided by field service technicians.
• Develop additional business opportunities by selling maintenance and priority care programs.
• Conduct work-site reviews to ensure safety measures are utilized.
• Monitor team performance and identify training needs.

Skills

Hiring manager experience

Recruiting

Team development

Sales leadership

Customer service coaching

Job description

Roto-Rooter Plumbing and Drain Service is seeking a Hiring Manager to lead our sales and service team. The role focuses on recruiting, coaching, and developing a high-performing group that drives growth in residential and commercial markets.

Responsibilities include managing a diverse team, training on customer service and safety, and expanding revenue through proactive client engagement and maintenance programs.