Sales Service Supervisor

Fisher & Ludlow Div Of Harris Steel Ltd.; Baltimore (MD); On-site; USD 86,000 - 99,000; Full time

Job summary

A leading company in steel manufacturing seeks a Detail Manager to oversee detailing services in Baltimore. The role involves supervising detailers, ensuring quality and safety in all operations while coordinating with vendors and customers. Top-tier benefits include medical coverage, profit sharing, and tuition reimbursement, fostering a supportive work environment.

Benefits

Medical Insurance

Dental Insurance

401K and Roth accounts

Profit sharing

Paid parental leave

Tuition reimbursement

Qualifications

• Legally authorized to work in the United States without sponsorship.
• Experience leading and developing detailers.

Responsibilities

• Manage detailing services and coordinate with customers.
• Supervise and train detailers to meet performance standards.
• Ensure a safe work environment promoting productivity.

Skills

Leadership

Detailing Coordination

Safety Awareness

Education

Vocational certificate in CAD design/drafting

Two-year technical degree from accredited school

Tools

Rebar CAD

Job description

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Division: Nucor Rebar Fabrication Northeast

Other Available Locations: N/A

Welcome to Nucor, where our unique culture sets us apart. Joining Nucor means becoming part of North America's largest steel and steel products manufacturer, offering unmatched career opportunities and stability. We are known for our innovative sustainability practices and are the continent's largest recycler. Our vibrant culture, built on personal connections and teamwork, empowers every team member with the freedom to innovate and contribute to our collective success. Experience a workplace where safety, efficiency, and meaningful personal connections define every day, enriching both our teammates and the communities we serve.

Nucor supports its teammates with top-tier benefits like Medical, Dental, Vision, and Disability Insurance, 401K and Roth accounts, Profit sharing, Pay-for-performance bonuses, Paid parental leave, Tuition reimbursement, Stock program, Scholarships and more.

Compensation:

Salary: $86,000+
Plus ROA and Profit Sharing Bonuses.

Purpose

Manage the detailing services so that work assigned to the location is properly detailed and coordinated with customers. Coordinate outside detailing requirements and contracts with vendors. Supervise/train new detailers. Supervise detailers and ensure performance standards are being met. Ensure that the work environment is safe and encourages productivity and a quality product.

Basic Job Functions:

• Must adhere to Nucor’s safety programs and standards.
• Demonstrate leadership consistent with Nucor’s vision and values.
• Assign all detailing work for Baltimore to an appropriate detailer so that detailing can be done efficiently and in accordance with customers’ delivery needs.
• Oversee the productivity and work quality of the detailers to ensure efficiency, accuracy, and quality of presentation.
• Manage the assignment of detailing to outside vendors so that high-quality purchased detailing is obtained at fair rates.
• Manage the contacts between detailers and customers’ offices or job sites so that accurate information regarding delivery requirements is always at hand and so that problems can be resolved or avoided.
• Review all extras and changes to contracts being detailed in-house or by outside vendors; coordinate with sales personnel so that customers are properly advised and billed in accordance with such changes.
• Review all customer back-charges on contracts detailed in-house or by outside vendors; coordinate with sales personnel so that fair and reasonable settlements can be negotiated and so that similar problems do not repeat.
• Review and approve all invoices from vendors as required.
• Manage the performance appraisal process and recommend appropriate salary adjustments as needed for all detailing personnel.
• Provide consulting services to other Nucor Rebar Fabrication locations as appropriate.
• Manage the recruitment, hiring, orientation, and training of new detailer employees and support personnel.
• Keep apprised of any technological developments in detailing methodology and equipment and make appropriate recommendations to management so Nucor can detail as efficiently and effectively as possible.
• Produce reports as requested by management.
• Possess a thorough knowledge of CRSI and the Manual of Standard Practice.
• Perform other duties as requested by the Branch Manager.

Safety is the most important part of all jobs within Nucor; therefore, candidates must be able to demonstrate the ability to initiate, lead, and uphold safety policies, practices, procedures, and housekeeping standards at all times.

• Legally authorized to work in the United States without company sponsorship now or in the future.
• Vocational certificate in CAD design/drafting issued from an accredited school or college, or equivalent
• Experience leading and developing detailers

Preferences:

• Two-year technical degree from an accredited school or college
• Experience as a rebar detailer or equivalent industry experience
• Experience with the Nucor detailing system (Rebar CAD) or other CAD based detailing system

Special Demands:

• Work schedule may include hours beyond the normal business day
• Occasional travel may be required, including an overnight stay
• Must maintain strict confidentiality regarding personnel situations and certain customer and managementinformation.

Physical Demands:

• Typical office activities
• Using hands to operate objects, tools, computers, and other electronic equipment
• Lifting/handling computers and related equipment
• Vision abilities including close vision and adjusting focus

Nucor is an Equal Opportunity/Affirmative Action Employer – M/F/Disabled/Vets – and a drug – free workplace