Sales Service Representative, NBCUniversal Local Sales

NBCUniversal Intl.; Northern (KY); Hybrid; USD 50,000 - 57,000; Full time

Benefits offered by this job

Fully remote

Benefits package

401(k)

Paid leave

Job summary

NBCUniversal is seeking a Sales Support/Operations professional to help drive revenue and accuracy across broadcast and digital campaigns. You will handle order entry, maintenance, and communications with agencies and account managers. The role emphasizes collaboration with marketing, sales, programming, and finance teams.

The position is fully remote in the United States, offering benefits and a clear path to support multiple regions while ensuring error-free billing and campaign execution.

Qualifications

• Minimum 1 year in sales support or sales operations with broadcast traffic knowledge.
• Unrestricted work authorization to work in the United States.

Responsibilities

• Support stations/regions to drive revenue and deliver client service.
• Execute broadcast and digital order entry.
• Maintain orders through campaign flight.
• Send preempt reports to account managers.
• Confirm order changes or makegoods with agencies.
• Check coding on TP/high-profile events for accuracy.
• Send pre/post logs to clients upon request.
• Assist traffic with campaign materials and instructions.
• Help create and manage advertiser/agency codes.
• Maintain post-flight invoices, adjustments and edits.
• Coordinate with agencies and station/region managers on billing.
• Collaborate with marketing, sales, programming, and finance teams.

Skills

Sales support experience

Broadcast traffic knowledge

Sales order systems

Tools

Wide Orbit Traffic

Wide Orbit Sales

WO Connect

Excel

Word

PowerPoint

Outlook

Job description

• Full-time
• Business Segment: NBCUniversal Local
• Compensation: USD 50,000 - USD 57,000 - yearly

Company Description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

• Support stations/regions efforts to drive revenue and deliver customer service both internally and with clients
• Execute broadcast and digital order entry
• Perform order maintenance throughout campaign flight
• Send preempt reports to station/regions account managers
• Communicate and confirm all order changes or makegoods to buying agency
• Regularly check coding on TP/high-profile events for accuracy
• Send Pre and Post logs to clients as requested
• Assist traffic with locating instructions and other campaign materials
• Assist to creating and managing advertiser/agency codes
• Post flight invoice maintenance, adjustments, edits as necessary
• Coordinate with agency and station/regions account managers to resolve any billing discrepancies
• Work closely with various levels of management and staff within marketing, sales, programming, and finance departments at stations

Qualifications

• At least 1 year of experience in sales support or sales operations with working knowledge in broadcast traffic and sales order systems
• Must have unrestricted work authorization to work in the United States

Desired Characteristics

• Knowledge of Wide Orbit Traffic, Wide Orbit Sales, WO Connect
• Knowledge of basic Microsoft Applications: Excel, Word, PowerPoint, and Outlook
• High level organizational skills - must possess the ability to manage multiple priorities with confidence and balance
• Strong interpersonal skills/team oriented with a positive attitude
• Creative thinker with a strategic and business-oriented mindset towards problem solving
• Ability to work in a fast paced, high-pressure environment

Fully Remote:This position has been designated as fully remote, meaning that the position is expected to contribute from a non-NBCUniversal worksite, most commonly an employee’s residence.

This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $50,000-57,000.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

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