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Sales Service Representative

Henry North

Birmingham (AL)

On-site

USD 30,000 - 40,000

Full time

12 days ago

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Job summary

Henry North is seeking a passionate Customer Care Manager to develop customer relationships and promote parts sales. The ideal candidate will thrive in fostering new accounts while maintaining existing ones, ensuring exceptional service throughout the sales process. This full-time position offers competitive compensation and benefits, making it a great opportunity to grow in a dynamic team environment.

Benefits

Medical Insurance
Vision Insurance
401(k)

Qualifications

  • Experience in outside sales with a proven track record.
  • Highly motivated with exceptional customer service skills.
  • Data driven approach to managing outreach efforts.

Responsibilities

  • Develop new customer business and maintain existing relationships.
  • Oversee sales cycle from prospecting to closure.
  • Respond promptly to sales leads and maintain accurate account databases.

Skills

Customer Service
Communication
Organizational Skills
Persistence

Job description

1 week ago Be among the first 25 applicants

As a Customer Care Manager, you will work to develop new customer relationships that drive our growth and success

within the Parts group as well as promote parts sales to existing customers by adding and maintaining parts sales

programs. Objectives are to achieve maximum sales volume, market penetration, profit return, and customer loyalty

through new business development and account management.

What you will be doing:

1. You will develop new business within your designated territory by offering creative solutions that help our

customers run better and manage smarter. Including, but not limited to: Competitive parts sales, customer

consignments, warehouse products, service agreements, safety equipment, and more.

2. Maintain healthy, consistent relationships with all existing customers and continue exceeding all of their needs

3. Prospect into potential customer accounts through a combination of site visits, emails, phone calls, and other

4. Collaborate with other associates and departments in exchanging leads, tips and information,

and give assistance when needed.

5. Maintain an accurate database for each account.

6. Oversee and maintain all Parts Consignments in assigned territory.

7. Respond to all sales leads in an urgent and timely manner.

8. Manage the sales cycle from prospecting to close, while developing lasting relationships within your new

customers

What we expect from you:

1. Some experience in outside sales with a demonstrated expertise in acquiring new business

2. You are data driven in managing and improving the impact of your outreach efforts

3. Demonstrate persistence and overcome obstacles

4. Highly motivated to achieve challenging goals

5. Must have exceptional customer service and communication skills

6. Organizational, planning and prioritizing skills

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Sales, Customer Service, and Business Development
  • Industries
    Manufacturing, Machinery Manufacturing, and Automation Machinery Manufacturing

Referrals increase your chances of interviewing at Henry North by 2x

Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

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