Remote --- Automotive Sales & Service Representative

Talentify.io; United States; Remote; USD 30,000 - 45,000; Full time

Job summary

A leading company in Digital Business Services is looking for a Customer Service Representative to work remotely. This role involves connecting with customers to resolve inquiries through various communication channels, maintaining a focus on customer satisfaction and problem-solving. Candidates should have prior customer service experience, a high school diploma or GED, and strong communication skills. The position offers competitive wages, full benefits, and opportunities for career growth in a supportive environment.

Benefits

Competitive wages with full benefits

Paid training

Paid time off

Career advancement opportunities

Qualifications

• Minimum of 6 months of customer service experience preferred.
• Proven oral and written communication skills.
• Ability to work remotely in a virtual team environment.

Responsibilities

• Connect with customers via phone, email, chat, or social media.
• Calmly de-escalate and resolve customer issues.
• Track call-related information for auditing and reporting.

Skills

Communication skills

Problem-solving skills

Organization skills

Education

High School Diploma or GED

Job description

Employer Industry: Digital Business Services

Why consider this job opportunity:
- Competitive wages with full benefits including medical, dental, vision, and 401k
- Paid training to enhance your skills and knowledge
- Paid time off to promote work-life balance
- Opportunities for career advancement within a supportive work environment
- Engage with a diverse range of customers and experiences every day
- Work remotely in a flexible virtual team setting

What to Expect (Job Responsibilities):
- Connect with customers via phone, email, chat, or social media to resolve inquiries
- Calmly de-escalate and resolve customer issues as needed
- Escalate complex interactions when necessary
- Track call-related information for auditing and reporting purposes
- Provide feedback on call issues and upsell products or services when required

What is Required (Qualifications):
- Ability to work remotely in a virtual team environment
- Minimum of 6 months of customer service experience preferred
- Must be over 18 years of age
- High School Diploma or GED required
- Proven oral and written communication skills

How to Stand Out (Preferred Qualifications):
- Ability to type at least 25 words per minute
- Comfort with desktop computer systems and navigating Windows operating systems
- Strong logical problem-solving skills
- Excellent organization and work prioritization skills

#DigitalBusinessServices #CustomerService #RemoteWork #CareerGrowth #WorkLifeBalance

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