Sales Service Rep

Core-Mark International; City of Albany (NY); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Day 1 Health & Wellness Benefits

Employee Stock Purchase Plan

401K Employer Matching

Education Assistance

Paid Time Off

Car allowance

Mileage reimbursement

Cell phone allowance

Job summary

Core-Mark International is seeking a Sales Service Representative to support strategic sales initiatives in the assigned region. You will collaborate with Sales Representatives to execute programs, ensure policy compliance, and provide merchandising and customer support.

Build strong relationships with new and existing customers to drive satisfaction and growth. The role requires strong communication, organization, and the ability to manage high call and email volumes.

Qualifications

• High School Diploma or GED certificate.
• 1-2 years of working experience in a customer service, merchandising or sales position.
• Ability to drive to customer locations using personal transportation (mileage and gasoline reimbursement provided).
• Must have a valid driver’s license, clean driving record, reliable vehicle, and proper valid insurance.
• Must have exceptionally organized and able to multi-task.
• Ability to travel as needed (minimum travel required).
• Must be analytical / computer literate.
• Must have great communication skills.

Responsibilities

• Maintaining a detailed and specific call routine with a designated ledger of customers.
• Maintenance and execution of our company programs and initiatives (racks, plan-o-grams, ordering, and merchandising activities).
• Attending to customer needs and concerns promptly via phone and/or email
• Finding solutions to possible customer challenges with assistance.
• Identifying and reducing out-of-stocks on shelves.
• Ensuring products are fresh and within date code parameters.
• Ensuring plan-o-gram, marketing best practices, and compliance in stores.
• Identifying display opportunities and maximizing display positioning.
• Ensuring that products are properly displayed, priced, and identified.
• Performing other tasks and duties as assigned.

Skills

Customer service

Communication

Problem solving

Multi-tasking

Relationship building

Education

High school diploma or GED

Tools

Business applications

Job description

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more!
• Growth opportunities in performing essential work to support America’s food distribution system.
• Safe and inclusive working environment, including a culture of rewards, recognition, and respect
• Pay: $25 - $30/hr Depends on experience
• Car allowance + mileage reimbursement program!
• Work Schedule: Monday through Friday

Job Description

We Deliver the Goods

• Competitive pay and benefits, including Day 1 Health & Wellness Benefits, Employee Stock Purchase Plan, 401K Employer Matching, Education Assistance, Paid Time Off, and much more!
• Growth opportunities in performing essential work to support America’s food distribution system.
• Safe and inclusive working environment, including a culture of rewards, recognition, and respect

Position Details

• Pay: $25 - $30/hr Depends on experience
• Car allowance + mileage reimbursement program!
• Cell phone allowance!
• Work Schedule: Monday through Friday

Position Summary

As a Sales Service Representative, you will play a pivotal role in supporting our strategic sales initiatives in your assigned sales region, collaborating closely with the Sales Representatives in that area. Your responsibilities will encompass tasks focused on executing our company programs and initiatives, ensuring compliance with company policies, and providing merchandising and sales support. You will also be responsible for building strong relationships with new and existing customers in the sales region, supporting Sales Representatives in addressing their needs and concerns. Your professionalism and business execution are critical contributions to driving business forward for our customers, vendors, and ourselves.

Position Responsibilities

• Maintaining a detailed and specific call routine with a designated ledger of customers.
• Maintenance and execution of our company programs and initiatives (racks, plan-o-grams, ordering, and merchandising activities).
• Attending to customer needs and concerns promptly via phone and/or email
• Finding solutions to possible customer challenges with assistance.
• Identifying and reducing out-of-stocks on shelves.
• Ensuring products are fresh and within date code parameters.
• Ensuring plan-o-gram, marketing best practices, and compliance in stores.
• Identifying display opportunities and maximizing display positioning.
• Ensuring that products are properly displayed, priced, and identified.
• Performing other tasks and duties as assigned.

The ideal candidate should possess

• A strong ability to manage a high volume of customer calls and emails with professionalism and efficiency.
• Proven customer service skills, with a focus on problem-solving and building lasting relationships.
• Comfortable using business applications and computer systems to manage orders, data, and customer records.
• Detail-oriented in supporting sales programs and initiatives while ensuring accuracy.
• Collaborative mindset with the ability to partner effectively with the sales team to drive customer satisfaction and growth.

#CM-ALL

Required Qualifications

High School Diploma or General Educational Development (GED) certificate.

1-2 years of working experience in a customer service, merchandising or sales position.

Ability to drive to customer locations using personal transportation (mileage and gasoline reimbursement provided).

Must have a valid driver’s license, clean driving record, reliable vehicle, and proper valid insurance.

Must have exceptionally organized and able to multi-task

Ability to travel as needed (minimum travel required)

Must be analytical / computer literate

Must have great communication skills

Compensation

$25 - $30/hour (Depending on Experience)