Sales & Service Internship – 10-Week Summer Program

Tech Sales Jobs; Buffalo (NY); On-site; USD 22,000 - 28,000; Part time

Job summary

Tech Sales Jobs is offering a 10-week paid College Intern - Summer 2027 in Rochester, Buffalo, Utica, Dewitt, Binghamton, and Albany. The program is part-time and focuses on Sales and Service, analytics, and customer experience, with mentorship and development workshops to bridge school and corporate life.

Interns work on meaningful projects across Sales, Account Service, Marketing, Training, and Leadership teams, culminating in a capstone presentation to Commercial Markets leadership.

Responsibilities

• Support key strategic initiatives across the Commercial Markets Sales and Account Service organization while gaining exposure to health insurance, sales operations, account management, customer experience, and business analytics.
• Work closely with Sales, Account Service, Marketing, Training, and Leadership teams on a variety of projects during the summer.
• Capstone Project: Sales Effectiveness & Resource Optimization Initiative focusing on improving tools, resources, and information used by Commercial Markets Sales and Account Service teams.
• Meeting with Sales and Account Service associates, managers, and business partners to identify challenges and opportunities for improvement.
• Evaluating current sales resources, training materials, Teams channels, SharePoint sites, WebCRD content, and other tools.
• Identifying gaps, duplicate content, and inefficiencies that impact productivity and onboarding.
• Developing and organizing standardized program overviews, educational resources, and quick-reference tools for client, prospect, and broker conversations.
• Creating a centralized "Where to Go For..." guide to locate key reports, systems, contacts, presentations, and resources.
• Researching best practices in sales enablement, knowledge management, and onboarding.
• Exploring potential uses of Microsoft Copilot and AI tools to improve access to information and team productivity.
• Final Deliverable: present recommendations to Commercial Markets leadership on improving sales effectiveness, onboarding, and resource accessibility.

Job description

Tech Sales Jobs is offering a 10-week paid College Intern - Summer 2027 in Rochester, Buffalo, Utica, Dewitt, Binghamton, and Albany. The program is part-time and focuses on Sales and Service, analytics, and customer experience, with mentorship and development workshops to bridge school and corporate life.

Interns work on meaningful projects across Sales, Account Service, Marketing, Training, and Leadership teams, culminating in a capstone presentation to Commercial Markets leadership.