Sales & Service Full-Time $13.00 - Westend

Goodwill of North Georgia; Atlanta (GA); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

25% employee discount

Health, dental, and vision insurance

Uniforms provided

Training and job skills

Job summary

Goodwill of North Georgia is seeking a Retail Sales Associate to welcome customers, ring up purchases, and maintain an inviting sales floor. You will help guests find items, upsell when appropriate, and ensure they leave with a positive experience.

The role emphasizes teamwork, reliability, and strong communication in a fast-paced retail setting, with opportunities to grow through training and employee programs.

Qualifications

• High School Diploma or GED preferred.
• Strong English communication and interpersonal skills.
• Detail oriented in a fast-paced environment.
• Ability to work independently as well as in a team.

Responsibilities

• Greet guests, deliver a friendly brand experience, and suggest additional items.
• Accurately process point‑of‑sale transactions.
• Maintain a neat, clean, and organized sales floor and stock area.
• Effectively upsell merchandise to customers during checkout.

Skills

Customer service

Cash handling

Merchandising

Education

High School Diploma or GED

Tools

POS system

Job description

Job Description

At Goodwill of North Georgia, we make a positive impact on our community by using donations and sales from our 100+ locations to help local job seekers find meaningful work. Simply said, we put people to work. Join our team and work for an organization that will help you grow personally and professionally while giving you the satisfaction of knowing that your efforts are helping others reach their potential.

Learn more at goodwillng.org.

What We Offer

• Weekly paychecks
• Paid time off for vacation and holidays
• 25% employee discount
• Health, dental, and vision insurance for staff and their families
• Complimentary uniforms
• Access to free job skill training at Goodwill Career Centers

Essential Functions

• Support a guest‑friendly culture by greeting every guest, delivering an unbelievable brand, and suggesting additional treasures
• Display a professional, patient, and "people first" attitude with guests
• Effectively transition product to the retail sales floor with attention to detail and urgency
• Execute and maintain visual merchandising strategies
• Effectively recommend/upsell merchandise and round up during transactions
• Accurately handle point of sale transactions with guests
• Identify and quickly solve problems and/or seek management support
• Effectively communicate with management, peers, and guests
• Effectively promote and demonstrate cooperation and teamwork with peers
• Consistently perform work tasks according to training playbooks, e‑learning, and work instructions
• Maintain a neat, clean, and organized work area and retail sales floor at all times
• Adhere to safety and security practices including reporting safety hazards and injuries to management
• Attend and complete all required trainings and meetings
• Perform other duties as assigned by management

Job Requirements and Qualifications

• High School Diploma or GED preferred
• Consistently foster a healthy team culture of exceptional guest experience
• Must have good oral and written communication skills in English as well as interpersonal skills
• Detail oriented with the ability to work in a fast‑paced environment
• Must be able to work independently as well as in a team environment
• Strong organizational skills and the ability to demonstrate sound judgment
• Must be 18 years or older to become certified and licensed to operate a forklift (individuals age 16‑17 will not be allowed to operate forklifts, balers or compactors)

Working Environment Conditions and Requirements

• Basic math skills
• Must start employment in acceptable safety work shoes
• Must be able to work in all types of conditions including heat, cold and dust
• Must be able to meet all physical requirements to perform the duties of the position including ability to bend, reach, grasp, stand and/or walk for extended periods of time as well as ability to push, pull and lift up to 30 lbs with or without accommodation
• Must be available to work Monday through Sunday during operating hours as needed

Equal Opportunity Employer

Equal Opportunity Employer. Protected Veterans. Individuals with Disabilities. The employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.