Sales & Service Department Leader

Von Maur, Inc.; Indianapolis (IN); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Commission incentive

Merchandise discount

Comprehensive benefits

401(k) retirement plan

No extended holiday hours

Promote from within

Job summary

Von Maur, Inc. in Indianapolis, IN is seeking a Department Manager to lead a dynamic team and drive exceptional customer experiences.

You will train associates, develop relationships with customers, and manage merchandising to grow your department. The role emphasizes coaching, accountability, and achieving sales and account goals, while offering a comprehensive benefits package and advancement opportunities within a family-owned company.

Qualifications

• Motivate associates to deliver outstanding customer service.
• Develop relationships to grow department business.
• Meet department sales and account goals.

Responsibilities

• Motivate associates to deliver outstanding customer service and lead by example.
• Develop relationships to grow your department business.
• Execute duties of a sales associate and meet individual sales goals.
• Assess associate performance to improve service quality and sales.
• Provide feedback on service, selling and account statistics.
• Develop and implement solutions to solve customer problems and department needs.
• Be available to work a rotation of day, evening, and weekend shifts.

Skills

Customer service

Leadership

Coaching

Relationship building

Sales goals

Job description

Von Maur, Inc. in Indianapolis, IN is seeking a Department Manager to lead a dynamic team and drive exceptional customer experiences.

You will train associates, develop relationships with customers, and manage merchandising to grow your department. The role emphasizes coaching, accountability, and achieving sales and account goals, while offering a comprehensive benefits package and advancement opportunities within a family-owned company.