Sales Service Coordinator

The Midtown Group; Fort Worth (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

The Midtown Group in Fort Worth, TX is seeking a Sales Service Coordinator for on-site operations. In this entry-level, back-office role you will support the corporate sales team by processing B2B orders and maintaining accurate data in our ERP system.

You will work closely with manufacturing plants and national accounts, handling high-volume data entry, resolving order issues, and tracking inventory across locations.

Qualifications

• High-volume, accurate data entry is required.
• Experience with 10-key typing for fast data entry.
• Proficiency in Outlook; familiarity with ERP or EDI systems is a plus.
• No degree required, but previous corporate sales support experience preferred.

Responsibilities

• Process incoming B2B purchase orders via EDI and portal.
• Perform manual 10-key data entry to log orders in ERP.
• Serve as liaison to plants to resolve order discrepancies and delays.
• Track consigned inventory at national locations and bill accordingly.
• Collaborate with sales team in a fast-paced, open-office environment.

Skills

Manual data entry

10-key typing

Strong written communication

Attention to detail

Team collaboration

Tech-savvy

Tools

Microsoft Outlook

JDE Oracle ERP

EDI platforms

Job description

Job Title

Sales Service Coordinator

Location

Fort Worth, TX (Downtown) - 100% On-Site

About the Opportunity

Are you an incredibly reliable, detail-oriented professional looking to build a long-term career with a stable company? We are a leading national manufacturing company currently seeking a dedicated Sales Service Coordinator to join our corporate sales department in downtown Fort Worth.

In this entry-level, back-office administrative role, you will serve as the vital link between our corporate sales agents, major national retail accounts, and our four manufacturing plants. If you thrive in a fast-paced environment where your high-volume data entry skills and attention to detail keep the supply chain moving, this is the role for you!

What You'LL Do

• Order Processing: Process incoming B2B purchase orders that arrive hourly via an Electronic Data Interchange (EDI) system and an internal agent portal.
• Data Entry: Execute high-volume, manual 10-key data entry to ensure all orders are logged accurately within our corporate ERP system.
• Issue Resolution: Act as the primary administrative liaison to the manufacturing plants, handling daily communications via email to resolve order discrepancies, shipping delays, or inventory questions.
• Inventory Tracking: Manage and bill for consigned inventory located at specific national retail locations.
• Team Collaboration: Work in a continuous-learning, open-office environment where team members collaborate and share knowledge to support broader sales goals.

Who You Are

• Reliable & Stable: You have a proven track record of excellent attendance and tenure in your previous roles and are looking for a company where you can plant roots.
• The Manual Data Expert: You possess exceptional manual 10-key typing skills and are highly accurate when performing repetitive data entry tasks (Note: this role requires rapid manual typing, not barcode scanning).
• Tech-Savvy: You are proficient in Microsoft Outlook and can quickly learn complex software. Prior experience with ERP systems (like JDE Oracle) or EDI platforms is a major plus!
• A Strong Communicator: You have excellent written communication skills and can maintain professionalism when dealing with urgent logistical issues via email.
• Adaptable: You thrive in a fast-paced, highly collaborative, bullpen-style office environment and have a strong sense of urgency.
• Experience: No college degree is required, but previous experience in corporate sales support, administrative logistics, banking operations, or B2B order management is highly preferred.