Sales & Service Advisor / Service Writer

Purcell Tire and Service Centers; Reno (NV); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Paid training

Bonuses

Medical, dental, vision

PTO after 90 days

Paid holidays

Employee discounts

401k with company match

Job summary

Purcell Tire and Service Centers in Reno, NV is seeking a full-time Inside Sales Rep to deliver an exceptional customer experience by understanding automotive, tire, and tire service needs. The role offers an hourly wage of $19.00 to $23.00 with paid training and development, bonuses, and comprehensive benefits.

Responsibilities include selling tires and services, providing top-tier customer service, accurate daily sales entry, and billing-related communication.

Qualifications

• 3-5 years previous sales experience preferred.
• Prior tire sales experience a plus.
• Ability to pass a pre-employment background & drug screen.

Responsibilities

• Sell tires, automotive and commercial service.
• Provide high-level customer service on the phone and in person.
• Accurate entry and monitoring of daily sales and invoicing activities.
• Communicate with customers on billing and other issues.
• Look for opportunities to improve products and services.
• Occasional stretch assignments.

Skills

Sales experience

Customer service

Phone sales

Job description

Description

Purcell Tire and Service Centers leading the industry in quality products & service, operational excellence, and people development.

As a full-time Inside Sales Rep, your mission is to deliver an exceptional customer experience by listening, understanding, and anticipating the customer's automotive, tire, and tire service needs.

What We Offer:

• $19.00 - $23.00 per hour*
• Paid Training & Development
• Performance Incentives and Bonuses
• Affordable Medical, Dental, Vision
• PTO After 90 Days
• Paid Holidays
• Employee Discounts
• Employee Referral Program
• Employee Assistance Programs
• Flex Savings Account
• Health Savings Account
• Prescription Program
• Short-Term & Long-Term Disability
• Free Group Life and AD&D insurance policy
• 401k with Company Match

What You Need:

• Ability to pass a pre-employment background & drug screen**
• Valid driver’s lic preferred
• 3-5 years previous sales experience preferred
• Prior tire sales experience a plus

What You’ll Do:

• Commit to continual improvement, training & professional growth
• Sell tires, automotive and commercial service
• Provide high-level customer service both on the phone and in person
• Communicate with customers on billing and other customer service issues
• Accurate entry and monitoring of daily sales, and invoicing activities
• Look for opportunities to improve our products & services
• Occasional stretch assignments
• Other essential and non-essential duties as assigned by management

Best of the Best at Purcell Tire!

*Inside Sales Reps are compensated through a combination of hourly pay, and sales commission. The listed range represents an estimated total of all compensation sources, listed as an hourly rate. Variables include relevant experience, sales, and geographic location.

DRUG TESTING

**Purcell Tire tests for the presence of THC in all drug screenings for this position, due to the safety-sensitive nature of the job and the potential for injury or death when a tire is installed improperly or a safety-related mechanical issue is not properly conveyed to a customer. It is a bona fide occupational qualification for service technicians to be unimpaired, so the Company will continue testing for THC and other drugs under the safety-sensitive exceptions allowed by your state.