Sales & Service Advisor

American Tire Depot; Hermosa Beach (CA); On-site; USD 20,664 - 34,440; Full time

Benefits offered by this job

Competitive hourly rate + commission

Paid vacation and holidays

Medical, dental, and vision insurance

401(k) with company match

Employee discounts and referral bonuses

Career growth opportunities

Job summary

A leading tire service provider in California is looking for a Service Advisor to enhance customer experiences and drive sales. You will greet guests, act as a liaison between customers and technicians, and sell various services including tires and repairs. Ideal candidates will have 1-3 years of automotive service sales experience, strong communication skills, and the ability to work flexible hours, including weekends. Join a team focused on excellence and genuine career growth.

Qualifications

• 1-3 years of experience in automotive service sales or retail automotive.
• Proven ability to sell services and build trust with customers.
• Valid driver's license and ability to lift 70 lbs.

Responsibilities

• Greet every guest and deliver an exceptional service experience.
• Translate mechanical issues into clear recommendations for customers.
• Sell tires, wheels, repairs, and services confidently.
• Perform visual inspections and document findings.
• Maintain showroom and inventory standards.
• Support smooth operations within the shop.

Skills

Automotive service sales experience

Strong customer service

Communication skills

Organizational skills

Problem-solving ability

Team spirit

Job description

Service Advisor

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Apply today! Every application is reviewed by a real member of our recruiting team. If you’re a match, one of our recruiters will personally call you this week.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Service Manager or Management, evidenced by hundreds of team member promotions.

Service Advisor:

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findings
• Build lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

What Makes You a Great Fit

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background
• Proven ability to sell services and build trust
• Strong communication and organizational skills
• A self-starter with problem-solving ability and team spirit
• Valid driver’s license + ability to lift 70 lbs (you’ll occasionally jump in to support shop flow)
• Hungry to learn, grow, and lead
• Flexible availability, including weekends, to serve customers when they need us most

American Tire Depotis an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.