Sales & Service Advisor

Big Brand Tire & Service; Checotah (OK); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Paid vacation & holidays

Medical, dental, vision, life, and ins

401(k) with company match

Employee discounts

Referral bonuses

Career growth opportunities

Job summary

Robertson Tire in Checotah, OK, is seeking a Service Advisor to greet guests, translate auto tech details into clear recommendations, and upsell tires, repairs, and services. You will collaborate with technicians to ensure a fast, accurate service experience and help maintain showroom and inventory standards.

The role emphasizes customer service, sales ability, and a team-oriented mindset with flexible weekend availability to serve customers when needed.

Qualifications

• 1–3 years in automotive service sales or retail automotive with strong customer service background.
• Proven ability to sell services and build trust.
• Excellent communication and organization skills.

Responsibilities

• Greet guests and deliver a world-class service experience.
• Act as liaison between customer and technician, translating mechanical needs into clear recommendations.
• Confidently upsell tires, wheels, repairs, warranties, and services.
• Perform visual inspections and document findings; build lasting customer relationships.
• Help maintain showroom and inventory standards; collaborate to keep operations smooth.

Skills

Automotive service sales

Customer service excellence

Strong communication

Team player

Physical stamina

Job description

Service Advisor

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

Description

We're a results-focused, performance-driven team that knows how to deliver. Every role here plays a key part in shaping an exceptional experience for our customers and for each other.

We offer the kind of benefits you'd expect from a larger organization — plus a few that give us an edge over the competition. And the best part? You'll be joining a genuinely solid team that sets the standard for speed, accuracy, and service.

Compensation & Benefits

• Competitive hourly rate + commission and overtime opportunities
• Paid vacation and holidays
• Medical, dental, vision, life, and supplemental insurances
• 401(k) with company match
• Employee discounts, referral bonuses and ASE reimbursement
• Genuine career growth — with progression into Service Manager or Management, evidenced by hundreds of team member promotions.

Service Advisor

• Greet every guest and deliver a world-class service experience
• Act as the liaison between customer and technician — translate mechanical into clear recommendations
• Confidently sell tires, wheels, repairs, warranties, and services
• Perform visual inspections and document findingsBuild lasting relationships that turn first-time guests into lifelong customers
• Help maintain showroom and inventory standards
• Partner with the team to keep operations smooth, efficient, and safe

What Makes You a Great Fit

• 1–3 years of experience in automotive service sales, retail automotive, and strong customer service + transferable sales background
• Proven ability to sell services and build trust
• Strong communication and organizational skills
• A self-starter with problem-solving ability and team spirit
• Valid driver’s license + ability to lift 70 lbs (you’ll occasionally jump in to support shop flow)
• Hungry to learn, grow, and lead
• Flexible availability, including weekends, to serve customers when they need us most

Robertson Tireis an Equal Opportunity Employer. We celebrate diversity and are committed to a respectful, inclusive workplace.